Job Description
Las Vegas Petroleum is seeking a highly motivated and dedicated Site General Manager to lead our bustling travel center/truck stop operations near Waterloo, IA . As a key member of our management team, you will be instrumental in driving operational excellence, ensuring profitability, and providing exceptional customer service that our brand is known for. We value leaders who can inspire their team, anticipate customer needs, and maintain compliance with industry standards.
Key Responsibilities:- Operational Management: Oversee daily operations of the travel center, including fuel management, convenience store, and food service, to ensure efficiency and compliance with company standards.
- Team Leadership: Recruit, train, and mentor staff to build a high-performing team. Foster a positive work environment that encourages collaboration and high levels of customer service.
- Customer Engagement: Ensure each customer receives top-notch service. Address any issues or feedback promptly to enhance the customer experience.
- Financial Oversight: Monitor the site's financial performance, including budgets, sales goals, and expenditures, to drive profitability and performance improvements.
- Safety & Compliance: Uphold safety standards and ensure all safety protocols are adhered to, particularly concerning health regulations and environmental compliance related to fuel operations.
- Inventory & Vendor Management: Oversee inventory levels, manage vendor relationships, and ensure timely orders to keep products in stock and maintain quality standards.
- Reporting: Prepare regular reports on site operations, financial performance, and employee performance for executive management.
If you are an experienced leader ready to take on the challenge of managing a high-volume travel center and ensuring exceptional service, we encourage you to apply for this exciting opportunity at Las Vegas Petroleum .
Requirements
Requirements:- Experience: At least 3-5 years of management experience in the travel center, convenience store, or retail industry.
- Leadership: Strong leadership skills with the ability to motivate and manage a diverse team effectively.
- Operational Knowledge: Understanding of travel center operations, including fuel management, food service, inventory control, and customer service.
- Compliance Knowledge: Familiarity with safety regulations and compliance requirements related to convenience retailing.
- Financial Acumen: Proficient in analyzing financial reports and using data to drive business decisions.
- Communication Skills: Exceptional communication and interpersonal skills to engage with customers and staff alike.
- Problem-solving Abilities: Strong analytical and problem-solving skills to manage issues as they arise and improve operational processes.
Qualification
High School or equivalent
Key skill Required
- Customer Service
- Sales
- Collaboration
- Communication
- Compliance
- Customer Engagement
- Customer Experience
- Customer Needs
- Employee Performance
- Encourage
- Environmental
- Environmental Compliance
- Financial Acumen
- Financial Performance
- Industry Standards
- Interpersonal Skills
- Inventory Control
- Leadership
- Management
- Petroleum
- Positive Work Environment
- Profitability
- Quality Standards
- Reporting
- Retail
- Safety Standards
- Site Operations
- Team Leadership
- Vendor Management
