Service Product Support Representative

Our client, a leader in the engineering and manufacturing sector, is seeking a Service Product Support Representative to join their team. As a Service Product Support Representative, you will be part of the Product Support team supporting various cross-functional initiatives. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a detail-oriented mindset which will align successfully in the organization.

Job Title: Service Product Support Representative

Location: Oilville, VA

Pay Range:

Will be discussed

What's the Job?

Collect machine specifications and operational data through site visits and customer interactions for current and upcoming projects.

Collaborate with cross-functional teams to conceptualize and draft product designs using CAD software.

Provide technical expertise during product installation, operation, and troubleshooting at customer and supplier locations.

Participate in product testing and verification to ensure all products meet industry standards and customer expectations.

Assist customers with product installation, operation, and troubleshooting to ensure a smooth post-sale experience.

What's Needed?

Bachelor's degree in mechanical engineering or a related field.

Minimum 3 years of professional experience in a construction, manufacturing, or similar environment.

Hands-on mechanical experience is highly preferred.

Proficiency in CAD software.

Strong problem-solving skills and the ability to troubleshoot mechanical and design-related issues.

What's in it for me?

Opportunity to work in a dynamic and collaborative environment.

Engage in hands-on projects that contribute to innovative product development.

Gain experience in a customer-facing technical role.

Be part of a team that values continuous improvement and quality assurance.

Travel opportunities for site visits and customer support.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:

Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands

Manpower, Experis, Talent Solutions, and Jefferson Wells


creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.