Is there a job opening for a Service Desk Engineer - L1 support in Chennai, Tamil Nadu, India?

Bahwan Cybertek Group is currently hiring a Service Desk Engineer - L1 support in Chennai, Tamil Nadu, India.

Does Bahwan Cybertek Group hire Service Desk Engineer - L1 support?

Bahwan Cybertek Group looking to hire a qualified Service Desk Engineer - L1 support in Chennai, Tamil Nadu, India.

Which skills and knowledge are typically required for a Service Desk Engineer - L1 support?

To work as a Service Desk Engineer - L1 support, you need skills and knowledge in areas such as Communication, Incident Management, JIRA, Linux, Management.

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Service Desk Engineer - L1 support

Chennai, Tamil Nadu, India

313 Days ago

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Job Description

L1/ L2 Monitoring and Incident Management

Candidate should have excellent/good communication skills

Ability to manage shift alone

Day-to-day activities involve monitoring alerts, initiating Bridge Calls, involving stake holders, be available throughout the bridge call and prepare Problem statements

Should adhere to SLA's

To follow up on issues with respective application teams

Working knowledge (ticket creations) on Service Now/JIRA Ticketing tools

Working experience (monitoring server/application alerts) on Monitoring Tools such as SolarWinds, Opsgenie, Splunk

Basic knowledge (L0 is adequate) on Linux, Windows and Networks are preferred.

24x7 rotational shifts and week offs.

Key Skills Required

CommunicationIncident ManagementJIRALinuxManagement

Job Overview

Job Function: Other

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Associate

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information

Company about us:

Bahwan CyberTek Group is a global leader in providing digital transformation solutions since its establishment in 1999. With a strong presence in 20 countries across North America, the Middle East, Far East, Africa, and Asia, BCT has proven itself as a reliable and trusted partner for over 1000+ customers, including...

Company Name: Bahwan Cybertek Group

Recruiting People: HR Department

Website: http://www.bahwancybertek.com

Location

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