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Service Advisor

Ontario, CA, USA

88 Days ago

Job Description


Martin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Ontario location! We believe our continued success and future growth is attributed to our employees.

Responsibilities:

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

Requirements

  • Must have high school diploma or GED
  • Proven record of achieving exceptional Customer Satisfaction
  • At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Bilingual preferred but not required
  • Personal and professional integrity

Benefits

  • Medical, Dental, Vision, Life Insurance
  • 401k
  • Paid Holidays
  • Weekly Paychecks
  • Hourly + commission + bonus

Service Advisor, Advisor, Service Writer, Customer Service, EOE

#R4

Qualification

High School or equivalent

Key Skills Required

Customer ServiceBilingualCustomer SatisfactionHistoryInsuranceLife InsuranceMaintenance

Job Overview


Job Function: Other

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Associate

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information


Company about us:

As a family-owned business, we understand the importance of building strong relationships with our customers. That's why we prioritize customer satisfaction above all else. Our team of knowledgeable and friendly staff is always willing to go above and beyond to ensure that our customers have a positive experience. We believe...

Company Name: Martin Automotive Group

Recruiting People: HR Department

Website: https://www.martingp.com/

Headquarter: Bowling Green, KY, USA 42103

Industry: Automobile / Automotive

Company Size: 51-200 Employees

Location

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