Senior Technical Program Manager

Who We Are
TetraScience is the Scientific Data and AI Cloud company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes.

TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world's dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships: Latest News and Announcements | TetraScience Newsroom:

In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience is the right fit for you from a values and ethos perspective.

It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents each day.

What You Will Do

The TetraScience Senior Program Manager will report to the Professional Services team and will be responsible for the management of implementations and services of the Tetra Data Platform for new clients. This entails oversight throughout each project to ensure TetraScience meets or exceeds client expectations in a continuous improvement environment.

• The Senior Program Manager responsibilities will include the following: client/internal project kick-off meetings, client update meetings, resource planning, timeline and deliverables management, oversight to financial aspects of services and project closure.
• The Senior Program Manager will be responsible for working closely with internal and external stakeholders to ensure deliverables are managed to the clients' expectations.
• The Senior Program Manager will manage clients on scope and change requests, project governance, and identify and mitigate risk.

Requirements

• 5+ years of Program Management experience in a Professional Services setting, implementing complex technical solutions.
• 5+ years of Public Cloud (AWS, GCP, or Azure) or Enterprise software experience.
• Demonstrated capability to effectively engage in C-level relationships, in a client facing role.
• Measurable past performance of efficiently managing the delivery and support of multiple simultaneous projects by leveraging project management tools.
• Demonstrated collaborative communication and influencing skills.

Ideal If You Have

• Deep experience in Life Sciences and Pharma workflows, especially surrounding drug design and development, biologics, automation, or new modalities.
• Thrives in an environment with multiple simultaneous efforts across diverse experiences.
• Bachelor's degree in Computer Science, Chemistry, Business, or related field; or equivalent work experience.
• Strong on PM implementation exposure to a cloud environment, specifically AWS is a compelling advantage.
• Proven project/program leadership experience in an agile, customer-facing deployment environment.
• Highly effective verbal and written communication skills; ability to explain technical information in non-technical language to drive progress.
• Ability to distill and present complex information to a wide range of stakeholders.
• Knowledge or understanding of GxP compliance-related activities such as Good Laboratory Practices (GLP) is ideal.

Benefits

• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Flexible working arrangements - Remote work + office as needed
• Company paid Life Insurance, LTD/STD

We are not currently providing visa sponsorship for this position