Senior Systems Engineer - Self Service Automation

Job Description

The Role

The SaaS Collaboration Platforms (SCP) organization provides a broad set of technology products and services to GM Software & Services. Within SCP, the Self?Service Automation Tools team manages the enterprise password management platform ( 1Password ) and builds day?two automation for systems administrators?covering patching, release management, application restarts, password rotations, and other intricate orchestrations.

The Self?Service Automation Tools team has established a strong portfolio of capabilities that have transformed IT?and we're just getting started. We're looking for an engaged, high?energy engineer with a broad toolset and modern development experience to help carry the team forward toward GM's vision.

You will be a key owner of GM's enterprise credential management and automation capabilities, responsible for secure credential storage, best?practice vault management, and driving adoption across the enterprise. You'll help manage and integrate the 1Password SaaS platform with GM systems, design automation workflows (including AI?assisted experiences), and deliver self'service capabilities that make IT more secure and efficient. You'll also contribute to our security lifecycle by ensuring third?party applications and operating systems align to GM's IT Statement of Technical Direction. You'll work with a team of dedicated engineers and help nurture a culture of integrity, innovation, forward?thinking, accountability, and inclusivity.

What You'll Do

• Administer and maintain 1Password Enterprise accounts, vaults, roles, and policies.
• Design & build secure, scalable microservices and user?friendly front?ends for self'service automation (password management and rotations, patching, release management, app restart, automation workflows).
• Integrate 1Password with identity providers to manage user provisioning/de?provisioning.
• Implement AI?driven features and workflow automation to streamline 1Password and broader self'service capabilities.
• Lead architecture for large'scale cloud software systems; set coding standards and best practices.
• Monitor adoption and produce usage/impact reports for leadership; define and track KPIs.
• Ensure reliability and high availability of system and self-service automation capabilities; proactively prevent/mitigate failures.
• Operate with Tier 2/3 support responsibilities: on?call, incident management, troubleshooting, root cause analysis.
• Instrument & observe production systems (logging, metrics, tracing) and enforce operational excellence.
• Collaborate across IT Security & Compliance, product, business, DevOps, and engineering teams.
• Participate in Agile planning; maintain documentation for automation processes and environments.
• Evaluate & recommend new tools/technologies to expand system capabilities and improve developer productivity.
• Mentor junior engineers; provide technical leadership, code reviews, and guidance.

Your Skills & Abilities (Required Qualifications)

• Bachelor's or Master's in Computer Science, Software Engineering, or related field.
• 7+ years of software engineering experience with proficiency in Java and .NET .
• Expertise building end?to?end applications on cloud platforms, with strong familiarity with Kubernetes and OpenShift .
• In?depth knowledge of microservices architecture and distributed systems.
• Proficiency in full'stack development and CI/CD practices.
• Experience with both relational and non'relational databases; strong schema design skills.
• Solid grounding in software engineering fundamentals: design patterns, data structures, algorithms.
• Experience working in Agile environments.
• Excellent verbal/written communication; ability to translate feedback and needs into solutions.
• Creative problem'solving delivering efficient solutions to complex issues.
• Experience with IT Service Management tools (preferably ServiceNow ) and integrating automation via orchestration tools.
• Proven ability to troubleshoot complex systems, manage incidents, and drive root cause analysis.
• Ability to work independently, manage multiple priorities, and collaborate across teams.
• Active participation in planning, code reviews, and design discussions; ownership of technical projects end?to?end.
• Strong teamwork focus and ability to foster collaboration.

What Will Give You a Competitive Edge (Preferred Qualifications)

• Hands?on experience with 1Password or other enterprise password management tools.
• 7+ years in IT Security, Identity Management, or Systems Administration.
• Front?end/web: JavaScript, HTML/CSS, Angular, Node.js .
• Back?end: .NET Core/C#, Java/Spring Boot .
• Databases: SQL, Postgres .
• Cloud & platform: Kubernetes, OpenShift .
• Build & pipelines: Maven, Git/GitHub, Artifactory ; CI/CD pipelines.
• Observability & data: Redis (distributed cache), ELK (logging/analytics).
• API management experience.
• ServiceNow Flow Designer integration experience.
• Strong understanding of security best practices and compliance requirements.
• Familiarity with cloud?based workload automation and hybrid environments.
• Experience with Enterprise Security concepts, implementation, and compliance.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day ? individually and collectively ? to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being at work and at home so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (https://search-careers.gm.com/en/working-at-gm/)

Our Culture

How we hire??????? (https://search-careers.gm.com/en/how-we-hire/)

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

Explore our global locations (https://search-careers.gm.com/en/locations/)

We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.

Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click Apply Now on the job posting of interest.

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.