Senior Program Manager - Supply Chain, India S&OP

Amazon.com

strives to be Earth's most customer-centric company where

people can

find and discover virtually anything they want to buy

online.

By giving

customers more of what they want - low prices, vast

selection, and

convenience - Amazon.com continues to grow and evolve

as a

world-class

e-commerce platform. Amazon's evolution from Web

site

to

e-commerce

partner to development platform is driven by the

spirit

of

innovation

that is part of the company's DNA. The world's

brightest

technology

minds come to Amazon.com to research and develop

technology

that

improves the lives of shoppers and sellers around

The world.

The Supply Chain Execution team at

Amazon, India

is looking for

an

experienced S&OP Program Manager

with a strong

delivery record

and

leadership experience to own and

manage strategic,

cross-functional

operations and business

initiatives.

S&OP acts

as bridge between

business and

operations teams and is responsible for

seamless business

planning

and execution during peak and off peak

periods while maximizing

customer/seller/vendor experience. This role

involves driving critical

decisions with cross functional teams and

senior leadership and

demands

strong program management skills

along-with an ability to

drive

data

driven discussions.

An S&OP manager

is a highly visible and critical role in

Amazon

from driving

ownership, earning trust of stakeholders to

delivering

results. This

position involves regular communication with

Operation

Teams,

senior management, Tech teams, and project sponsors

on

status,

risks

and change control. An S&OP manager focuses on

deep

diving

forecasting performance to build a robust output, by

keeping

plans,

feedback and goals aligned between all the above

mentioned

stakeholders. This role will oversee the ownership,

coordination and

administration of all aspects of an on-going program

including volume

and capacity forecasting and execution, software

designing and

driving

process improvements across various stakeholder

The

candidate is expected to have exceptional analytical,

planning

and

written/verbal communication skills along with preferred

experience

in

Forecasting, Sales & Operations Planning and

Inventory

management. You know and love working with business

intelligence tools,

is comfortable accessing and working with big

data from multiple

sources, and enthusiastic about partnering with

the business to deliver

results. You would be a self-starter,

comfortable with ambiguity, able

to think big and enjoy working in a

fast paced environment.

Roles and Responsibilities:

Set up robust processes to drive forecasting accuracy

with

an objective to minimize cost and maximize customer experience

Lead daily, weekly and monthly S&OP cycles with operational stakeholders.

Provide actionable insights into current delivery performance and improvements avenues.

Support the business growth in constrained environments with frugal and innovative solutions

Make the existing processes scalable by identifying and implementing available tools/automation

Rollout best practices from other geographies and

standardization of tools and processes to minimize end to end supply

chain losses

Utilize exceptional problem-solving and

communication

skills to influence business, operations and technical

audiences

Program manage and drive decision making across cross functional teams and senior leadership

Basic Qualifications

5+ years of program or project management experience

Experience using data and metrics to determine and drive improvements

Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

2+ years of driving process improvements experience

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field