Senior Program Manager, Same Day Programs, Operation Integration - SSD

Rapid and Rural Logistics organization is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the future strategy for the same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

Key job responsibilities

Key job responsibilities

Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network

Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve R2L goals.

Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams

Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities

Developing Amazon best practices for internal operations

Leveraging analytics to support the future state of the business

The Sr. Program Manager will also demonstrate:

Confidence operating in a highly ambiguous and iterative business space

High attention to detail including proven ability to manage multiple, competing priorities simultaneously

Willingness to challenge and influence big leaders

Ability to think strategically and execute methodically

Ability to work in a fast-paced environment where continuous innovation is desired

Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases

Ability to clearly communicate data insights to others

Ability to deep dive and leverage data to provide insights to drive business decisions.

This role may require up to 25% travel a year

Basic Qualifications

Bachelor's degree

4+ years of program or project management experience

Experience using data and metrics to determine and drive improvements

Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Experience implementing repeatable processes and driving automation or standardization

Preferred Qualifications

2+ years of driving process improvements experience

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

https://amazon.jobs/content/en/how-we-hire/accommodations

for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information,

please visit

https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.