Senior Product Designer

About 2070 Health:

2070 Health is India's pioneering Venture Studio dedicated to building transformative, patient-centric healthcare companies from the ground up. We partner with exceptional founders, provide deep operational support, and leverage our innovation platform to co-create and scale healthcare solutions that address critical needs in the Indian market.

Role Overview:

We are seeking a passionate Senior Product Designer with a strong focus on User Experience (UX) to champion intuitive, effective, and user-centered design across our portfolio of innovative healthcare startups. You will be a critical advocate for the end-user, diving deep into understanding their needs, behaviors, and challenges within the complex Indian healthcare context. Working closely with our AVP Product, founders, and engineers across multiple companies, you will translate research insights and complex requirements into seamless user journeys, intuitive interfaces, and compelling product experiences (web and mobile) that truly solve user problems and drive positive health outcomes.

Key Responsibilities:

• Lead UX Strategy & Process: Drive the end-to-end UX design process across multiple portfolio companies, from early-stage user discovery and research to final UI execution and validation.
• User Research & Synthesis: Plan, conduct, and analyze user research (interviews, contextual inquiries, surveys, usability testing) to uncover deep user insights and unmet needs specific to healthcare contexts. Synthesize research findings into actionable recommendations.
• Information Architecture & Interaction Design: Design intuitive information architectures, user flows, journey maps, and interaction models for complex healthcare applications.
• Wireframing & Prototyping: Create compelling low-fidelity wireframes and high-fidelity interactive prototypes to effectively communicate design concepts and facilitate user testing.
• Usability & Accessibility Champion: Plan and facilitate usability testing sessions, analyze results, and iterate designs based on user feedback. Ensure designs adhere to accessibility best practices (WCAG).
• Cross-Portfolio Collaboration: Serve as the UX expert, collaborating closely with product managers, engineers, founders, and clinical experts across various startups to ensure user needs are central to product development.
• Data-Informed Design: Leverage qualitative insights and quantitative data to inform design decisions and measure the impact of UX improvements.
• Design Systems & UI: While focusing on UX, contribute to and utilize design systems, ensuring UI elements are consistent, usable, and visually aligned with brand identity.
• Advocacy & Communication: Clearly articulate UX rationale, present design solutions persuasively, and advocate for user-centered approaches with diverse stakeholders.
• Mentorship & Culture: Contribute to building a user-centric design culture within 2070 Health and potentially mentor others in UX best practices.

Requirements

• Experience: Minimum of 8-10 years of professional experience specifically focused on UX Design or Product Design with a strong UX emphasis.
• Portfolio: A robust online portfolio demonstrating deep expertise in UX methodologies (user research, IA, interaction design, usability testing) and showcasing impactful design solutions for complex web/mobile applications is mandatory.
• UX Process Mastery: Proven ability to lead the entire UX lifecycle, from research and strategy to detailed interaction and visual design (though emphasis is on UX).
• Research Skills: Demonstrable experience with a variety of user research methods and the ability to translate findings into tangible design improvements.
• Domain Knowledge: Experience designing for complex domains is essential. Experience in healthcare, HealthTech, FinTech, or other regulated industries is a significant advantage.
• Tool Proficiency: Expertise in industry-standard design, prototyping, and research tools (e.g., Figma, Sketch, Adobe XD, UserTesting.com, Dovetail, etc.).
• Critical Thinking: Strong analytical skills, ability to tackle ambiguous problems, and structure complex information logically.
• Collaboration & Communication: Excellent communication, presentation, and interpersonal skills, with the ability to build consensus and advocate effectively for the user.
• Accessibility: Solid understanding of web and mobile accessibility standards and guidelines.
• Education: Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, Psychology, Cognitive Science, or a related field, or equivalent practical experience.