Senior Product Analyst

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.

Our Platform The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.

Our Backing & Partnerships Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.

About the Role:

In this role, you will act as a crucial bridge between data and product strategy: analyze user behavior and product performance, using SQL, visualization tools, and product analytics platforms, to deliver actionable insights that drive product decisions. Your work directly impacts key SaaS metrics like ACV and churn/retention. You will collaborate with product managers, engineers, revenue operations, and executives, requiring strong communication and collaboration skills. The ideal candidate possesses a blend of technical proficiency, business acumen, and a proactive, independent work ethic, with a proven track record of influencing product roadmaps through data-driven analysis.

What will make you stand out:?

• Able to work effectively with cross-functional teams, including product managers, engineers, Revops and other members within the Data Team.??
• Present complex data in a clear and concise manner to both technical and non-technical audiences.?
• Demonstrate intellectual curiosity and a proactive approach to problem-solving. They should be able to identify key areas of inquiry and formulate insightful questions to guide their analysis.