Senior Process Improvement Analyst

JOB-2077

Hybrid

Duration: 10 months contract-to-hire


Job Summary
Using Lean Six Sigma methodologies, the Senior Process Improvement Analyst will collaborate with cross-functional teams to identify inefficiencies, streamline workflows, and implement impactful, sustainable solutions. This position will champion continuous improvement initiatives, foster a culture of operational excellence, and ensure that improvements are aligned with business goals. This position will use a data driven approach to track process effectiveness, efficiency, and generate metrics for continuous quality improvements. This position will collaborate cross-functionally to implement best practices, standardize processes, and minimize risks with a continuous improvement mindset.

Job Responsibilities
Identifies, develops, and leads initiatives to optimize processes using industry standard process improvement methodologies.
Assesses current processes and identifies opportunities for improvements of operational and deliver quality.
Partners with teams across the organization to implement data driven solutions, track progress, and recommend improvements.
Leads efforts related to process improvements, ensuring smooth transitions and stakeholder engagement.
Minimizes potential risks in process changes and optimization initiatives, develops mitigation strategies, and actively manages risk during implementation
Collaborates with leadership and key stakeholders to ensure initiatives align with organizational priorities and deliver measurable results.
Tracks process effectiveness metrics and adjust process to optimize outcome for continuous quality improvements
Designs, develops, and maintains process workflows and process procedures
Designs, develops, maintains, and reports IT related metrics

Requirements

5 years of job related work experience in excess of degree requirement
5 years of process development, improvements, and tracking experience
3 years of experience in Quality Assurance and Change Management
3 years of experience in continuous improvement initiatives

Preferred Experience
Experience in MS Power BI
Experience in JIRA
Experience in ServiceNow

Education
Bachelor's Degree: Computer Science, MIS, Business Administration or related discipline (Required)
or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

Certifications
Lean six sigma (preferred)
ITILv4 (preferred)
ISTQB (preferred)

Benefits

MWResource offers medical, dental and vision coverage through Capital Blue Cross, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants.

MWResource does not discriminate based on race, gender, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group.

Candidates must be authorized toworkin the United States.

Candidates will be required to pass a background check and drug screening.

Please note we are not open to outsourcing our recruitment needs.

Qualification

Bachelor's Degree