Senior IT Analyst

Our client a large investment bank is looking to hire Senior IT Analyst.

Responsibilities

• Collect CI attributes based on the new data model from Infrastructure and Application stakeholders within specified timelines.
• Maintain the HAM Content library, ensuring normalization at 90% and updating the CMDB data model with non-standardized new models from vendors.
• Update asset status in CMDB, collaborating with respective teams.
• Manage EOL/EOS details for all platform devices in the CMDB.
• Establish a monthly CMDB maturity scorecard to track data accuracy and address any inaccuracies proactively.
• Ensure data completeness for existing applications and their infrastructure mappings, including capturing network dependencies.
• Verify disposal requests monthly, ensuring disposal documents are available for all disposed assets.
• Establish governance processes to synchronize CMDB data with Finance systems for new asset onboarding and off boarding.
• Drive monthly reconciliation exercises to maintain data accuracy, resolving any data mismatches.
• Configure SNOW Agent mobile app for regional teams.
• Establish links between consumables and parent assets to eliminate orphan peripherals.
• Collate available HAM reports into single dashboards for easy reference and analysis.
• Ensure update software inventory is maintained in ServiceNow
• Onboarding and lifecycle management of new software/ license model in SAM as per defined process

Requirements

• Strong knowledge of CMDB best practices and data modeling.

• Proficiency in using ServiceNow (SNOW) or similar IT asset management tools.
• Excellent attention to detail and ability to maintain data accuracy.
• Strong communication and collaboration skills.
• Proven ability to establish and track metrics to measure CMDB maturity.
• Familiarity with network dependencies and infrastructure mapping.
• Experience in governance processes and data synchronization with other integrated systems
• CMDBdata model designing, setting up automatic discovery, data certification
• Experience with audit management and stock take is preferred
• Minimum of 2 years of relevant experience in IT asset management, specifically in CMDB management
• B.E/MCA
• B.E in Computer Science/Information Technology preferred
• MSC or MCS

Qualification

Bachelor's Degree