Senior Inside Sales Associate, Legal

We're on a mission to make sure everyone has access to the law.

Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world's first AI lawyer specifically built for consumer legal work.

Equal access to the law is one of the biggest and most pressing unsolved problems in society today. We're passionate about leveling the playing field and believe access to the law should be a basic utility in society.

Our AI lawyer Lawrence is built on top of our own fine tuned LLM and recently passed the UK's bar exam equivalent.

We're backed by some of the top US and UK VC funds including Google Ventures, Balderton Capital and TQ Ventures. We recently secured a $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024.

The Role

We're hiring for our foundingLegal Sales team out of our US HQ in Austin, TX. The Senior Inside Sales Associate is perfect for someone ready to roll up their sleeves and help customers get the right legal support. This is a hands-on role focused on in-bound leads, speaking with customers via phone, email, and live chat. As a crucial member of Lawhive's founding GTM team, we're looking for someone with strong rapport-building and objection handling skills, with a demonstrated trackrecord of achieving (and ideally smashing) sales targets.

What You'll Be Doing

• Acting as the first point of contact for potential clients seeking legal help
• Assessing legal problems and suggesting solutions
• Handling questions and objections via phone, email, and chat
• Spotting ways to improve our tools and processes
• Giving input on the development and training of the legal sales team post-launch
• Helping reinvent access to legal support

Please note that this role is hybrid, with the requirement to work out of our Austin office two days per week.

Requirements

• Previous experience in a closing role
• A demonstrated understanding of the law including a legal degree, previous experience as a paralegal or legal assistant, or previous experience working in a regulated industry
• A high attention to detail and strong organizational skills
• Excellent written and verbal communication skills
• A motivation to learn and the ability to thrive in a fast-paced startup environment

Bonus Points:

• Experience mentoring a growing team, providing up-skilling to more junior team members
• Early hire or previous experience at a high-growth startup
• Knowledge on how to offer legal information without crossing into legal advice

Benefits

• Healthcare benefits: 'Premium' plan with 100% employee cover and 50% dependent cover
• Vacation: 20 days + 11 Federal holidays + 1 day of Birthday leave
• 401k: Matching contribution up to 2% of salary
• Equity: Options in Lawhive LTD