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Senior Director Product Planning (TotalSource)

Roseland, NJ, USA

216 Days ago

Job Description


ADP is hiring a Sr. Director, Product Planning (TotalSource) within our HRO organization.

Are you an experienced Sr. Leader that can strategically plan and lead initiatives?

Do you have a passion for running and growing a business within a reputable company with a strong brand and capital?

Can you develop new and innovative ways to increase revenue and long-term retention opportunities?

In this role as

Sr. Director, Product Planning , you will lead a team and will have responsibility for the PEO offerings including pricing, distribution, value proposition and knowledge as well as the introduction of ancillary products. The Sr. Director Product Planning is responsible for all aspects of field and client enablement products for all the PEO offerings.

This will also include building and delivering our prioritized TotalSource business needs to Global Product & Technology and Shared Services for both Work Force Now and Service Tool offerings. Additionally, the team will be responsible for building the infrastructure for measurement, adoption, and utilization of the products within our client base for retention and loyalty purposes. Execute and deliver on initiatives on behalf of the business. Additionally, the role will identify and deliver transformation and automation opportunities for the business.

This

Sr. Director

needs to be a strong leader with experience managing a diverse portfolio of responsibilities and a product owner with a strong understanding of technology.

Ready to #MakeYourMark?

Apply now!

WHAT YOU'LL DO:

Responsibilities

Provide direct support and leadership to:

Be The Voice of TotalSource for Product decisions

Help to guide and prioritize Product Enhancements/needs

Connect with associates and leaders throughout the organization

Obtain and provide Sales & Market insights while also capturing Competitive Intelligence

Be the SME and increase product knowledge and effectiveness throughout the business

Provide support and readiness for new products and features

Maintain product adoption/utilization dashboards

Support and/or drive product enabled strategic initiatives

Seek out and propose new strategic product/offering initiatives

TO SUCCEED IN THIS ROLE:

Requirements

This is a hybrid role (3 days in the office and 2 days at home). Desired office locations are Alpharetta, GA, Miami, FL, Norfolk, VA or Roseland, NJ locations

12+ years of client service or Implementation experience

8+ years Product Management & Team Leadership experience

Strong knowledge of Workforce Now and / or Salesforce Service tool offerings

Able to work with the business and take in information from various "listening posts" to hear the voice of Alex (clients) and build into a clear prioritized list of product requirements

Ability to work across and with diverse stakeholders, working in partnership with Sales, GPT, Shared Services and other BUs to define the product priorities, define the requirements, and managing the projects to ensure the deliverables are implemented in a timely manner with high quality

Must also ensure that the business is ready for the deliverables by working with the various functional areas and all are prepared to support the enhancements

Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions

Ability to influence at all levels within a large matrixed organization

A relationship builder who partners collaboratively internally and externally across the enterprise to ensure we are providing the best client experience and are achieving our business objectives

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR

Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success

Experience interacting with and presenting to Senior Leadership

Ability to clearly communicate strategy across a variety of audiences

Ability to anticipate and adapt to changing conditions and opportunities

Intellectually Curious

Disruptor who questions status quo

Coach and Mentor

Highly analytical with the ability to tell the story based on the data and analytics

Must have a strong understanding of product P&L and business financials

Product management experience a plus

Y

OU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Be yourself

in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

Belong

by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.

Grow your career

in an agile, fast-paced environment with plenty of opportunities to progress.

Continuously learn.

Ongoing training, development, and mentorship opportunities for even the most insatiable learner.

Be your healthiest.

Best-in-class benefits start on Day 1 because healthy associates are happy ones.

Balance work and life.

Resources and flexibility to more easily integrate your work and your life.

Focus on your mental health and well-being.

We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

Join a company committed to giving back

and generating a lasting, positive impact upon the communities in which we work and live.

Get paid to pay it forward.

Company-paid time off for volunteering for causes you care about.

What are you waiting for?

Apply today!

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $0.00 - $0.00 / Year

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP?s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click

https://jobs.adp.com/life-at-adp/

to learn more about ADP?s culture and our full set of values.

Key Skills Required

Customer ServiceAutomationSalesProduct ManagementAdaptabilityAnalyticsBusiness ObjectivesCapital ManagementCollaborationCompetitive IntelligenceComplianceComprehensiveCooperationDevelopmentEffectivenessEqual Employment OpportunityEthicsHistoryHuman CapitalHuman Capital ManagementImplementationInclusiveInfluenceInfrastructureInnovationInsuranceIntelligenceLeadershipLife InsuranceLoyaltyManagementMental HealthOrientationOutsourcingPartnershipProduct AdoptionProduct KnowledgeProduct PlanningProvide SupportRespectfulStrategic InitiativesStrategyTaking CareTeam LeadershipTeamworkTime ManagementTrainingVolunteering

Job Overview


Job Function: Other

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Director

Salary: Competitive & Based on Experience

Experience: 12 - 13 yrs

Contact Information


Company about us:

At ADP, we believe in designing better ways to work. We are a leading global provider of comprehensive human capital management solutions, offering cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. Our core focus areas include HR, Talent, Time Management, Benefits and Payroll,...

Company Name: ADP

Recruiting People: HR Department

Website: https://www.adp.com/

Headquarter: Roseland, NJ, USA 7068

Industry: Human Resources / RPO

Company Size: 10000+ Employees

Location

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