Senior Cloud Engineer

Application window is expected to close on 02/28/2025. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Join Cisco's Cloud Security group within the Security Business Group (SBG), a leader in cloud-delivered security solutions (SaaS). This innovative team was formed by merging Cisco's existing cloud assets with acquisitions like OpenDNS, leveraging these successes to deliver highly disruptive, scalable, and easy-to-manage security solutions. With a startup mindset and 100% YoY growth, we're on a mission to reshape how broad and deep security solutions can be, while ensuring simplicity and ease of deployment. Be part of a dynamic team driving growth in Cisco's $2B+ security business.

Your Impact

In this role, you'll lead observability and diagnostic initiatives for our cloud infrastructure, ensuring seamless operations and optimal performance. You'll collaborate with cross-functional teams, resolve complex customer issues, and contribute to the continuous improvement of our systems.

Your key contributions will include:

Designing and implementing observability frameworks for logging, monitoring, and distributed tracing.

Developing advanced diagnostics tools to troubleshoot and resolve operational challenges.

Leading incident management, ensuring swift detection, analysis, and resolution of critical issues.

Driving automation initiatives to streamline operational workflows and reduce manual overhead.

Mentoring junior engineers and fostering a culture of collaboration and excellence.

Minimum Qualifications

Bachelor's degree in engineering, Computer Science, or a related field.

5+ years of experience in cloud engineering, SRE, or DevOps with a strong focus on observability and diagnostics.

2+ years of experience in cloud technologies and Linux environments.

Previous experience in observability tools (e.g., Prometheus, Grafana, Datadog, ELK Stack).

Preferred Qualifications

Master?s degree in Computer Science or equivalent professional experience.

Extensive experience with cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes)

Strong problem-solving skills and expertise in incident management and resolution.

Proficiency in scripting (Python, Bash) and infrastructure-as-code tools (Terraform, CloudFormation).

Expertise in diagnosing complex systems and conducting root cause analysis.

Familiarity with automation tools like Ansible, Chef, or Puppet and cloud certifications (e.g., AWS Certified Solutions Architect).

WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our

technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.