Senior Business Analyst

This role is for Weekday's client.

Requirements

Data Analysis and Solution Building:

Conduct comprehensive data analysis to extract insights and recognize trends relevant to category management.
Utilize dashboarding and reporting techniques to present data-driven insights effectively.

Employ building informed dashboards and reports to communicate analytical findings clearly.

Utilize storytelling techniques to convey complex data insights in a compelling and understandable manner.

Formulate solutions and recommendations grounded in data-driven insights to tackle business challenges and exploit opportunities.

Strategic Planning and Insight Delivery:

Collaborate closely with management to furnish insights crucial for strategic planning and decision-making.

Present findings and recommendations to stakeholders in a clear and concise manner, fostering comprehension and alignment.

Root Cause Analysis & A/B Testing:

Scrutinize metrics, key performance indicators (KPIs), and other data sources to pinpoint the root causes of process defects and inefficiencies.

Devise strategies to rectify identified issues and enhance overall process efficiency.

Business Development Support:

Aid business development endeavors by offering insights and analysis to formulate efficient designs and solution processes.

Contribute to identifying growth prospects and optimizing resource utilization to propel business expansion.

User Experience and KPI Management:

Collaborate with internal stakeholders across the organization to ensure adherence to user experience standards and surpassing relevant KPIs.

Proactively engage with stakeholders to tackle challenges and implement solutions, augmenting user satisfaction.

Cost Reduction Initiatives:

Explore and execute cost reduction opportunities through rigorous data analysis and process optimization.

Identify areas for efficiency enhancement and deploy strategies to curtail operational costs while preserving user satisfaction.

Problem-Solving and Task Prioritization:

Exhibit exemplary problem-solving abilities and adept task prioritization to meet project deadlines and fulfill business objectives.

Deliver exceptional user experience by promptly and professionally addressing inquiries and concerns.

Analytical Project Design and Implementation:

Develop and execute analytical projects aimed at generating insights that drive business goals and decisions.

Examples include, "enhancing order value", "elevating conversion rates", "retain customer", "increase utilisation" through data-driven strategies and initiatives.

Skills

Proficiency in Excel and Google Sheets

Advanced Level MySQL (REQUIRED): Ability to write clean SQL queries, including knowledge of windows & statistical functions

Experience with R/Python (Required)

Basic understanding of statistics and modelling, as well as experience with A/B testing and experiments, is required
Familiarity with PrePost Analysis and Root Cause Analysis is preferred (Advantage)

Experience with BI platforms such as Microstrategy, Metabase, Looker is preferred

Familiarity with Product Analytics tools like Google Analytics, Mixpanel, CleverTap, or any Product Analytics tool is desirable

Persona

3+ years of experience in Data Analyst, Business Analyst or related roles

Strong analytical bent of mind.

Strong bias for Action & have the ability to "get things done".

Strong interpersonal skills and ability to coordinate with multiple internal stakeholders

Excellent organizational, project management, and time management skills.

Proficient in Verbal and Written Communication skills, with strong presentation abilities.

Should be result & detail oriented and must have the ability to multi-task with minimum supervision.

Should be a quick learner with ability to learn new tools/technology quickly.

Ability to thrive in a fast-paced, deadline-driven environment with changing priorities