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Restaurant Manager (Black Bear Diner)

Pueblo, CO, USA

52 Days ago

Job Description


Black Bear Diner is hosting onsite interviews?at the following location: 1045 W. 6th Street, Pueblo, CO 81003. Hiring Managers will be on site between 8AM - 4PM all week doing on the spot interviews.

Key Responsibilities: 1. Staff Management:

  • Supervise, train, and motivate all restaurant staff, including servers, cooks, and front-of-house employees.
  • Assist with hiring and onboarding new team members.
  • Delegate tasks and responsibilities to staff and ensure that they are performed to the diner?s standards.
  • Conduct performance reviews and offer coaching and feedback to improve staff performance.
  • Manage employee schedules and staffing levels to ensure proper coverage.
2. Customer Service:
  • Ensure that all guests receive prompt, courteous, and professional service.
  • Handle guest complaints and concerns efficiently and professionally, striving for guest satisfaction.
  • Regularly interact with guests to ensure that their dining experience meets or exceeds expectations.
  • Maintain a positive and welcoming atmosphere throughout the dining area.
3. Operational Management:
  • Assist in managing day-to-day restaurant operations, including overseeing food preparation, kitchen operations, and cleanliness.
  • Ensure the restaurant follows health and safety regulations, including sanitation and food safety standards.
  • Maintain inventory control and order supplies as needed to ensure smooth operations.
  • Monitor and control the quality of food and beverages, ensuring that they meet the Black Bear Diner?s standards.
  • Ensure restaurant equipment is properly maintained and report any issues for repair.
4. Financial Management:
  • Assist in managing the restaurant?s budget and financial performance, including controlling labor costs and food costs.
  • Help prepare and review financial reports, tracking expenses, sales, and profit margins.
  • Monitor and maintain cash handling procedures, ensuring accuracy and adherence to company policies.
  • Participate in efforts to achieve sales targets and maximize profitability.
5. Marketing & Promotion:
  • Assist with local marketing efforts to promote the restaurant and attract new guests.
  • Ensure consistency in brand image and marketing materials.
  • Encourage repeat business by fostering customer loyalty and maintaining strong community relations.
6. Compliance:
  • Ensure that the restaurant complies with all federal, state, and local regulations, including those related to food safety, health codes, and labor laws.
  • Ensure proper training for staff in areas such as alcohol service and food safety.
Qualifications:
  • Experience:
    • 2-3 years of restaurant management experience, preferably in a casual dining or full-service environment.
    • Experience managing a team, providing leadership, and working with budgets and sales goals.
  • Skills:
    • Strong leadership and organizational skills.
    • Excellent communication skills, both verbal and written.
    • Ability to handle multiple tasks in a fast-paced environment.
    • Strong customer service skills with the ability to resolve conflicts in a professional manner.
    • Proficiency in point-of-sale (POS) systems and other restaurant management software.
  • Education:
    • High school diploma or equivalent required; a degree in hospitality, business, or a related field is a plus.
  • Physical Requirements:
    • Ability to stand and walk for extended periods of time.
    • Ability to lift up to 50 pounds.
    • Ability to work in a high-energy, fast-paced environment.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)

Job Overview


Job Function: Hotel / Restaurant / Hospitality

Job Type: Full Time

Workplace Type: On-site

Experience Level: Associate

Salary: Competitive & Based on Experience

Experience: 2 - 3 yrs

Contact Information


Company Name: LV Petroleum

Recruiting People: HR Department

Website: https://lvpetroleum.net/

Location

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