Relationship Manager

At R&D Insurance Brokers Private Limited, we are seeking a dedicated Relationship Manager who will serve as the primary point of contact for our clients, ensuring their needs are met and fostering long-term partnerships. In this role, you will be responsible for understanding client requirements, offering tailored insurance solutions, and delivering exceptional customer service. Your skills in communication and problem-solving will be critical as you engage with clients to address their concerns and promote our services effectively. Join us in helping clients navigate their insurance needs while contributing to the growth of our company.

• Engage with clients to understand their insurance needs and provide relevant solutions.
• Develop and maintain strong relationships with clients to ensure satisfaction and retention.
• Resolve client issues and complaints in a timely and effective manner.
• Identify opportunities for upselling and cross-selling insurance products.
• Collaborate with internal teams to enhance service delivery and meet client expectations.
• Conduct regular follow-ups to ensure service quality and client happiness.
• Stay informed about industry trends and competitors to provide informed recommendations to clients.

Requirements

• Proven experience in a relationship management or client-facing role.
• Strong knowledge of insurance products and services.
• Excellent interpersonal and communication skills.
• Ability to quickly build rapport and trust with clients.
• Strong problem-solving and analytical skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Customer-oriented with a keen interest in addressing client needs.
• Bachelor's degree in Business, Finance, or related field preferred.

Qualification

Bachelor's Degree