Receptionist/Administration Coordinator

Function:

Reporting to the Vice President, Administration the ideal candidate will be a detail-oriented, and highly organized Receptionist/Administration Coordinator who serves as the first point of contact for our office and supports day-to-day Administration functions. This role plays a critical part in ensuring smooth front desk operations and coordinating various office services that keep our workplace running efficiently.

Responsibilities:

Reception/ Front Desk:

• Greet and welcome all visitors, clients, and vendors in a professional and courteous manner.
• Answer, screen, and route incoming phone calls; take messages and ensure timely follow-up.
• Maintain a tidy and professional reception area and common spaces.
• Manage incoming calls, emails, and deliveries; direct them appropriately.

Administrative Coordination:

• Provide administrative support to the Administration department, including scheduling meetings and managing the departmental calendar.
• Manage office supply inventory; order supplies and equipment as needed.
• Coordinate building access, Kastle key cards, parking assignments, and visitor badges.
• Provide scheduling and logistical support for internal meetings and events (conference room bookings, catering orders, setup/cleanup).
• Provide general administrative support to departments as needed.

Office Culture & Engagement:

• Assist with planning of special events such as organization-wide meetings and associate engagement activities.

Requirements

Skills:

• Strong interpersonal and communication skills, both written and verbal.

• Sound judgment and discretion in handling confidential or proprietary information.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Ability to multitask, prioritize, and maintain professionalism in a fast-paced environment.
• Knowledge of HR processes or experience supporting an HR/Admin team is a plus.

Education and Experience:

• High school diploma required; associate's or bachelor's degree in Business, HR, Hospitality, or related field is a plus.
• 2+ Years of administrative experience.

Work Environment:

• Position is based in Bethesda, MD
• In the office five (5) days a week.

Compensation:

• $70,000 - $72,000
• Target bonus up to 10%

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, Roth)
• Life Insurance
• Short Term & Long Term Disability
• Paid Time Off
• Paid Holidays
• Transportation Benefits
• Training & Development
• Free Food & Snacks
• Discounted Health Club Membership
• Franchisor Hotel Discounts

Qualification

Bachelor's Degree