Quality Assurance Document Control Specialist

As one of the world's largest food-grade logistics companies, McLane Global relies on the efficiency of its fulfillment centers. We consider all our warehouses to be systematic and operate with a customer-centric mentality. To deliver on our promise to customers, we rely on exceptionally talented, bright, and committed people. We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our global culture.

The QA Document Control Clerk/Specialist at McLane Global plays a vital role in supporting food safety, regulatory compliance, and quality assurance functions across multiple sites. This position is responsible for maintaining documentation systems, coordinating certifications and audits (GFSI, Organic, FDA/USDA), ensuring safety program adherence, and contributing to cross-functional initiatives for strategic business expansion in 3PL and domestic sales. The role demands exceptional attention to detail, regulatory knowledge, and proactive problem-solving skills to meet both internal and external compliance requirements.

Responsibilities

Regulatory & Certification Compliance

• Coordinate GFSI audits
• Coordinate organic certification programs and audit documentation for multiple facilities.
• Maintain regulatory documentation and act as liaison for FDA, USDA, and state programs (e.g., WAIRE, Cal Recycle, FSVP).
• Document bi-annual mock recalls across all locations.
• Oversee lab submissions for product testing.
• Ensure allergen/organic separation compliance.
• Manage facility safety documentation, including extinguisher inspections and Cintas programs
• Help track and resolve customer complaints and maintain FDA records.
• Ensure ongoing compliance with water, backflow testing, and other infrastructure regulations.

Quality Assurance & Customer Program Support

• Administer product sampling programs and pest control reporting
• Ensure label compliance and translation for both domestic and international markets.
• Complete customer questionnaires and support new client onboarding
• Participate in internal Food Safety Committee for cross-functional collaboration.

Training & Safety

• Schedule and circulate weekly Toolbox Talks to promote employee safety and food safety awareness.
• Assist with general safety training and maintain documentation of safety audits and corrective actions.
• Ensure facility-wide safety compliance in alignment with OSHA and company policy.

Domestic Sales & FSVP Compliance

• Organize and assist with FSVP documentation
• Review supplier audits for new product lines, including SOP/GMP validation and production oversight.

3PL Business Support

• Update audit protocols for 3PL business alignment.
• Assist with GS1/GLN implementation to support traceability and retail partnerships.
• Coordinate bonded/FTZ compliance documentation and support customs tours with CBP.

Facility Compliance

• Maintain documentation for facility certifications and operational security.
• Support compliance with permits and licensing

Requirements

• Associate or bachelor's degree in food science, Regulatory Affairs, Business Administration, or related field preferred.

• 4+ years of experience in food safety, QA documentation, or regulatory compliance.

• Experience with GFSI audits (e.g., PrimusGFS), organic certification, and FSVP preferred.
• Strong knowledge of FDA/USDA requirements, GMPs, and HACCP principles.
• Proficient in Microsoft Office Suite (SharePoint), document control systems, and regulatory databases.
• Exceptional organizational, interpersonal, and communication skills.

Working Conditions

• Office and warehouse environment may require walking production floors and storage areas.
• Occasional travel may be required for audits or facility support.
• Must be able to lift 25 lbs. occasionally.?

• Additional physical efforts pertaining to the job

Benefits

• Competitive base compensation
• Full Benefits including Medical, Dental and Vision effective on the first day of employment
• 401(k) with Employer Match (quarterly enrollment)
• Paid Holidays (no waiting period to receive holiday pay)
• Paid vacation, personal, and sick days effective on first day of employment
• All offers are contingent upon passing a background check and drug screening?
• No company visa sponsorships?
• No phone call or walk in inquiries for this position, apply online to be considered?

Disclaimer ?

Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.?

Furthermore, job descriptions typically change over time as requirements

Qualification

High School or equivalent