Quality Analyst (Contractual)

Egon Zehnder (www.egonzehnder.com)is trusted advisor to many of the world's most respected organizations and a leading Executive Search firm, with more than 400 consultants and 69 offices in 41 countries spanning Europe, the Americas, Asia Pacific, the Middle East and Africa. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. The firm is a private partnership which allows us to operate independent of any outside interests. As a result of this unique culture, Egon Zehnder has the highest professional staff retention rate for a global firm in our profession. We have a blue chip client base across all industries and operate at the Board and senior management level.

Established in January 2005, KCI in Gurgaon, works in close collaboration with the Global offices of Egon Zehnder. There are 5 teams that make up KCI: Research, Research Operations, Visual Solutions, Projects/CV Capture and Global Technology Services.

To know more about the teams, our culture CLICK HERE

Job Purpose

Researching, Validating, Correcting and Maintaining People, Company and Assignment records in our global databaseOrchestra, from a Quality and Knowledge Management standpoint. Ensuring that the available information in Orchestra is always accurate and up to date at all times. The team works on various Processes/Projects which are critical from the Business point of view and are directional in nature. Ability to deliver seamless quality is a key pre-requisite along with stability since these are knowledge-based processes and the learning curves are really long. deliver seamless quality is a key pre- requisite along with stability since these are knowledge-based processes and the learning curves are really long.

Requirements

• Add / Update information in a proprietary data base classified and categorized appropriately, per defined standards

• Ensuring Quality of information entered in the data base is free from error
• Transferring Confidential Candidate and Company information from documents into the data based
• Identifying People & Company Duplicates and merging them to ensure that duplicates are eliminated.
• Researching Company databases/websites and building company structures in Orchestra for all Industrial Verticals from a cleansing/de-duplication point of view and also to ensure that the Off-limits are respected.
• Business & activity coding of people work histories and Companies
• Handling multiple ad-hoc project requests to support the core business of EZ.

Personality: Self-driven, results-oriented with a positive outlook and a clear focus on high quality. A natural forward planner who critically assesses own performance. Reliable, tolerant, and determined. Able to get on with others and be a team-player

Attitude: Tenacious, results-oriented, hands-on, meticulous attention to detail, ability to multi-task and set priorities, strong customer service focus, good team player, a mature and professional demeanor.

Accuracy is the key word here and people having experience in data cleanup or maintenance of large-scale disparate databases would be preferred.

Eye for detail : Ability to spot nuances of the job and understand each task in its totality. Ability to be able to take good decisions bearing in mind the bigger picture (bigger organizational goal).

Teamwork: Should be able to adapt himself/ herself in a team & show positive team spirit

Quick learner: Should be able to grasp things quickly and relate. Should be able to ask the right kind of questions.

Strong communication skills: Strong conversational ability and fluency written and spoken English is a must.

Computer savvy including good knowledge of MS-Office, ability to use online databases, search engines and websites to search for information

Business knowledge :knowledge of global markets and companies, industrial verticals, industry classifications, levels of management, positions, and roles would be an advantage.

Experience: 0-1 years of work experience in any industry performing a similar or a related role. Previous tenures of any duration at organizations involved in information, research, management consulting, Database management products, or online library and information services would be highly desirable.

Timing: Willingness to work in different shifts

Education: Graduate/ Postgraduate

Contact Details Tools/Software used for performing the job

• OrchestraGlobal Database
• Codes DatabaseActivity and Business Sector Coding Tool
• InternetTo research and validate information

Benefits

Benefits which make us unique

At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package.

Benefits Highlights: 5 Days working, Reward and Recognition, Employee friendly policies, Personnel development and training, Health Benefits, Accident Insurance, Gender Diversity

Potential Growth for you!

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with the Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

Egon Zehnder is an Equal Opportunity Employer