Product Specialist

Who We Are

EarthCam is the global leader in providing webcam content, technology and services. Founded in 1996, EarthCam provides live-streaming video, time-lapse construction cameras, and Software-as-a-Service (SaaS) for AI-powered visual asset management, leveraged through our intuitive Control Center 8 dashboard which integrates with leading project management software. EarthCam leads the industry with the highest resolution imagery available, to empower building information modelling (BIM) and Virtual Design Construction (VDC) teams with actionable visual data. EarthCam's innovations include the world's first outdoor gigapixel panorama camera system, and the first ever 5G construction camera. EarthCam has documented over a trillion dollars of construction projects around the world. The company is headquartered on a 10-acre campus in northern New Jersey.

We are seeking a technical and client-centric Security Product Specialist to join our growing team.

Responsibilities

Define and supervise EarthCam's growing security monitoring service

Devise strategies for the product's evolution and oversee the implementation of new features

Drive competitive research and analyze market and technology trends

Collaborate with engineering teams to clarify requirements and define specifications

Partner with sales team to understand clients' monitoring objectives & meticulously craft security solutions unique to their site

Maintain an open line of communication with all internal and external team members

Work together with product development teams to create products according to technical specification

Collaborate with marketing and new business teams to create go-to-market strategy

Work alongside Field Services staff to ensure security installations meet specifications

Perform video calls with clients to ensure success with each security solution

Collect client feedback about performance for continuous improvement and research

Prioritize bug fixes & feature additions and assign tasks to R&D and Programming teams

Requirements

Who YOU Are

Passionate about technology

Driven to advance the state of IT through virtualization

Thrive on interpersonal interactions with staff, colleagues, cross-functional teams, and third party agencies

A communicator with excellent written and verbal skills

A strategist who can capture and articulate customer problems and translate those into actionable solutions

A product owner who can strategize, and provide a clear and achievable roadmap for customer success

Qualifications

Bachelor's Degree in Computer Science, Engineering or Information Systems, Technology is preferred

Experience using relevant technology and equipment (e.g. CCTV)

Knowledge of security protocols and procedures is a plus

Understanding of budgeting and statistical data analysis

Experience or understanding of sub-contracting/vendor management

Benefits

What We Offer

The EarthCam package includes excellent salaries, bonuses, benefits, and constant opportunities for development designed to create an entrepreneurial, invigorating and satisfying environment. Our benefits include:

Health insurance (Single coverage 100% paid for by company)

Dental and vision insurance

401K Plan (with aggressive company matching)

Paid time off, plus paid holidays

Regular free breakfasts, lunches and snacks

Bicycles to ride around campus

Team BBQs and annual company Olympics

EarthCam is committed to maintaining a transparent and secure recruitment process. EarthCam communicates with candidates exclusively using EarthCam email addresses and extends job offers solely by telephone. For more information about the EarthCam recruitment process and avoiding fraudulent job offers, please click here.

https://www.earthcam.net/about/careers/recruitmentfraud/

Qualification

Bachelor's Degree