Product Evangelist & Specialist

Do you have a passion for sharing knowledge and getting people excited about great products? As aProduct Evangelist, you'll be the voice of FMX, spreading the "good news" about our product. You'll become an expert on FMX, simplifying complex features and making them easy to understand, with a focus on working with municipalities.

Product Evangelists share the product with broad audiences, and they don't simply engage with individualsthey thrive on connecting with larger groups and sparking excitement. Their energy is contagious, making people eager to learn more about FMX!

Evangelists also have a deep understanding of their audience and how they interact with FMX. This allows them to provide real, valuable insights, often from their own experience using the product. They're trusted advisors who are honest, helpful, and credible, guiding the company toward even better solutions.

Responsibilities:
As a Product Evangelist, you will:

• Prepare and deliver technical presentations explaining products and services to customers and prospective customers
• Deliver concise notes and other intel to various departments in an effort to streamline the sales process or implementation
• Partner with sales executives to plan and execute conversations for sales pursuits
• Participate in events and on-site demonstrations for selected accounts (15-30% Travel)
• Attend and contribute to sales meetings and customer success meetings
• Develop trusted relationships with prospects and customers, leveraging knowledge of their business requirements to understand the business needs of the organization
• Attend and contribute to product development and strategy sessions
• Collect and document competitive intelligence
• Effectively communicate client and prospect needs to the product team for future product enhancements
• Organize themes and trends stated by the prospects during the sales cycle and effectively communicate with the executive and product team

Requirements

Preferred Experience & Qualities:
What are we looking for in this role?:

• 3+ years of experience in facilities management or a related field
• Background working with municipalities or local government accounts is a plus
• Experience working in or knowledge of software development
• Experience with building or industrial automation systems
• A desire to learn about new technologies and apply them to real world business challenges; you learn rapidly and are highly coachable
• Exceptional attention to detail, task management, and organizational skills
• Excellent written, oral, and presentation communication skills
• The ability to build relationships quickly
• The ability to solve prospect and customer problems through active listening, getting to the root need, and aligning with FMX solutions where appropriate
• You embody our core pillars: We value our work ethic, we are disciplined in our processes and responsibilities, we are coachable and seek out constructive criticism, we value results and are performance-driven, we treat each other and everyone we meet with respect and integrity.

The hiring process for this role:

• Apply! Submit your resume and answers to the application questions below via the Workable portal.
• Phone screen with HR: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc.
• Hiring manager conversation: A 60-minute conversation with the SE/Evangelist Manager and Chief Strategy Officer. Be prepared to discuss your background as well as what you're looking for in your next role and what direction you see your career path taking. Also, a great time for you to ask questions about the expectations for this role, team culture, etc.
• Final Interview: A 60-minute panel interview with the FMX Executive Team.
• Peer Interview: A casual 30-minute meeting with an existing FMX Evangelist. This is an opportunity for you to ask any final questions to ensure that the position and FMX is the right fit for you!
• Offer Stage: If selected for this role, we will give you a call to extend an offer.
• Onboarding: After accepting the offer, we will begin the background screening process. All teammates must pass this step. Once cleared, we will guide you through the onboarding process to get you set up and ready to start!
• New Hire Class: FMX is a remote-first company; however, you will be expected to be in the office during your first week.
  

Benefits

FMX Benefits and Life at FMX:

• You'll make a big impact: You'll have significant influence over the direction of our product and the future of our company.
• Competitive benefits: 100% company-paid health, dental and vision insurance.
• Work from home: At FMX we are remote first, but you're welcome to use our office as you need. We have one all-company event each year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you're in the office, you can take advantage of our free snacks, beverages, and office kegerator.
• Home office stipend: We'll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection.
• Generous PTO and UTO (unplanned time off) policies: If you're sick, why should that cut into your vacation time?
• Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you're getting your work done then our working hours are flexible.
• You can wear jeans and tees: Feel free to keep it casual, we do.
• You'll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously.

• You'll have a chance to grow professionally with the team: We gather daily to share insights and resources. In addition, we have a weekly book club where we discuss professional development books and look for ways to grow as Salespeople.
• You can wear jeans and tees: Feel free to keep it casual, we do.

Compensation:

• We will offer a base salary for this position and you will be eligible for a company performance bonus. On target earnings will be $90,000-$120,000.
• 401(k) and medical / dental / vision insurance
  
  

Other considerations: The candidate for this position can be located anywhere in the US.

Company:

FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/

Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.