Analyse social media networks for customer-related risks
Create alerts within the ZeroFOX platform for customers
Search social sites (specifically the Big 6 networks) for impersonations of Executives & Brands of ZeroFOX Customers
Double check impersonations with current alerts in the platform to avoid duplicate creation
Learn and work from pre-established workflows established by our customers
Research customer Executives & Brands to familiarize yourself with their entities and expected alerts
Utilize ZeroFOX tool set to create correct meaningful alerts for each customer/network
Requirements
Extreme attention to detail
Knowledge of major social networks (knowledge of emerging networks a big plus)
Superior research and writing skills (a writing sample will be requested as part of the interview process)
Solid interpersonal and social skills
Experience with other SaaS, cyber security, or social media products or services is preferred
Experience in Customer Success
Strong analytical skills
Benefits
Qualification
Bachelor's Degree
Job Function: IT/Computers - Software & Software Services
Job Type: Full Time
Workplace Type: Not Specified
Experience Level: Entry level
Salary: Competitive & Based on Experience
Experience: 0 - 0 yrs
Company Name: ZeroFox
Recruiting People: HR Department
Website: http://www.zerofox.com
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ZeroFox • Bengaluru, Karnataka, India
Salary: Competitive & Based on Experience
View JobZeroFox • Bengaluru, Karnataka, India
Salary: Competitive & Based on Experience
View Job