Patient Care Coordinator

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Responsibilities :

Greet patients

Answer phones

Schedule patient appointments

Complete new patient registration and data entry

Discuss insurance benefits, authorization requirements and payment responsibilities

Collect patient balances (copay/deductible/coinsurance)

Perform standard day-to-day clinical administrative responsibilities

Requirements

High school diploma or equivalent.

Prior experience in a customer service or administrative role, preferably in a healthcare setting.

Excellent interpersonal and communication skills.

Strong attention to detail and organizational skills.

Ability to multitask, prioritize tasks, and work in a fast-paced environment.

Proficient in computer skills and ability to learn new software systems.

Benefits

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Qualification

High School or equivalent