Partner Success Manager

Orgvue is an organizational design and planning software platform that empowers businesses to transform their workforce by understanding the work people do and the skills they have. Our platform connects strategy to structure and the work people do, providing clarity of vision so organizations can build a more adaptable, higher-performing enterprise in a constantly changing world of work. The world's largest and best-known enterprises and consulting firms use Orgvue to visualize and model current and future organizational states, enabling faster, more informed decision-making. Orgvue is headquartered in the United Kingdom, with offices in the United States, Canada, Europe, and Australia. About the role As a Partner Success Manager, you will?be responsible for?helping our strategic?partners maximize the value of their relationship with?Orgvue?and enabling an environment that leads to new business development opportunities. You must be able to manage relationships, manage?risk?and oversee cross-functional activities?in order to?enable our partners to leverage?Orgvue?on their projects and to expand the volume of?Orgvue?projects delivered over time. You will advise and work directly with leaders, super?users?and their teams in executing joint?plans and priorities which may include go to market plans, custom?Orgvue?technical solution development, project?delivery?and user enablement activities. You will be a driving force behind our partners in maturing their internal?Orgvue?capabilities on their most strategic programs of work with leading companies around the world. You will also serve as a key connector to our Product team to suggest improvements that will make?Orgvue?an even better product and to our Sales team to expand?Orgvue's?footprint with direct customers via our partner channel. When not working directly with?partners you will be working with other team members on projects to help build and scale service offerings for our partner community. About you

• You?re?excited by the prospect of joining a rapidly growing international company.
• You?re?interested in problem solving with our customers in the Org Design and?Transformation'space.
• You want to make a fundamental difference to some of the largest organizations and household names.
• You love wearing multiple hats, working in fast-paced environment, and taking on difficult challenges.
• You enjoy working across a variety of stakeholders (both internal and external).
• You?don't?get flustered easily. If you?don't?know the answer,?you'll?dig until you find it.

Roles & responsibilities Manage all aspects of day-to-day joint?plans with our strategic partners, including: Partner onboarding?

• Orienting our strategic?partners to our support model and creating the program infrastructure required to ramp up and support ongoing usage of?Orgvue?within our partners? consulting businesses?

• Establishing and mobilizing critical routines and feedback channels to manage our strategic relationship ? e.g., COE development, enablement routines, Product feedback forums, etc.

• Oversee the setup of partner-specific?Orgvue?tenants to be used for training,?demos?and/or storage of custom solutions?

• Co-create and oversee a training and enablement plan to help partners build capability on the?Orgvue?platform and prepare for project delivery?

• Deliver?agreed?training to partner?teams??

• Manage and execute core deliverables to the?Partnership; for example:?

• Tailoring standard?Orgvue?enablement or sales content to fit specific alliance?objectives?or use cases?

• Setting up a community of practice within a partner environment?

• Support?Partner Sales?in defining and managing joint?plans across three key dimensions: go to market, product development, project?delivery?and enablement?

• Work with Partner Sales?to?establish?goals and milestones for individual partners within region?

• Support?day to day operational activities with the partner, including?plan management and?Orgvue?tenant management across active projects?

• Collaborate?with?internal'stakeholders and extended team members that are needed to support aspects of the joint?plan (e.g. Marketing, Legal, Product, Technical Account Management, Partner Solutions, Enablement, Advisory, etc.)?

• Work with Sales team to'support?qualification of?conversions of partner projects to direct license agreements?

• Regularly review NPS data within region and by partner to?identify?detractors or risk areas and mobilize risk mitigation plans?

• Work with?Partner?Sales?to?identify?opportunities for new commercial models and opportunities to grow partnerships?

• Leverage and adapt assets developed for specific partners for consumption by the wider partner ecosystem, for example:?

• Case studies for practitioner training and development?

• Sales Training for Partners?

• Identify?and support development of centralized standard assets based on needs?identified?at the region/account level?

• Contribute to the continuous development and improvement of the partner program?

• Undergraduate or graduate degree in Business, Information?Sciences?or other related business disciplines.

• Minimum of?3?years of experience in?management?consulting in?the?transformation,?human capital,?talent?or OD consulting space.

• Desirable?-?experience?as a user of?Orgvue.

• Strong project management skills; need to be coordinating across our ecosystem to support our customers? needs?

• Great presentation skills and professional service mindset; will need to be in front of our most strategic partners and our internal leadership teams?on a daily basis?managing expectations?

• Problem-solving skills; need to translate partner needs and requirements to practical solutions to drive value?

• Commercial mindset; need to be constantly thinking of how to prioritize and/or adjust components of the alliance plan?in order to?drive greater volumes of projects with our partners and to?ultimately increase?revenue potential for?Orgvue?and our partners?

• Technical literacy;?ultimately will?not need to be using?Orgvue?day to day, but will need to be literate in?Orgvue?technology and technical solutions?

• Hybrid Working ? 1-2 days a week in Philadelphia office
• 5% matched 401k
• Wellbeing: Sanctus Coaching, Headspace mindfulness app, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day
• 25 days paid vacation (plus 1 extra day for every year of employment up to a maximum of 30 days)
• Healthcare premiums 100% paid by employer for majority of plans including family, dental and vision
• Competitive commission structure
• Eligible for Transaction Bonus </li></ul> Here at Orgvue we promote individualism and a diverse workforce to build on our future success.