Operations & Sales Admin

OVERVIEW:

Do you love healthy, organic food? Do you believe that companies should be in business to do more than just make a profit?

Would you like to work in an energetic atmosphere, where you are encouraged to grow your strengths? Consider a position with Pure Ground Ingredients.

PGI provides quality select and certified herbs, spices and botanicals to hundreds of manufacturers in the U.S, Canada and Europe. We're looking for those who have an authentic desire to learn.

We're currently hiring for both a Sales Administrator position.

THE POSITION:

We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.

Duties include, but are not limited to:

• Provide day to day support to the sales team
• Perform a number of duties focusing on customer satisfaction and coordinating sales team activities.
• Processing orders via email or phone
• Check data accuracy in orders and invoices
• Contacting clients to obtain missing information or answer queries
• Liaise with the Logistics Department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Stay up-to-date with new products and features
• Ensure sales targets are met and report any deviations
• Communicate important feedback from customers internally

Requirements

• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus
• Applicant must be authorized to work in the U.S.
• Must be able to stoop, bend, stand, turn, or squat as necessary and operate office equipment.
• Frequently lifts office items or product samples up to 10 lbs and occasionally lifts up to 35 lbs.

Benefits

Pure Ground Ingredients, Inc is an equal opportunity Employer. It is locally owned and offers excellent merit-based opportunities in a challenging and fast paced workplace.

Working with growers worldwide, product of the highest designated standards is imported and processed at PGI's new headquarters in Minden, NV. Pure Ground Ingredients has been named as one of "Inc. 5000"'s fastest growing private companies in the U.S. It welcomes talent wanting to be part of making PGI the preferred supplier of the organic herb and spice industry.

Qualification

High School or equivalent