Is there a job opening for a Online Order Support Agent in United States?

The House Of Mercier is currently hiring a Online Order Support Agent in United States.

Does The House Of Mercier hire Online Order Support Agent?

The House Of Mercier looking to hire a qualified Online Order Support Agent in United States.

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Online Order Support Agent

United States

294 Days ago

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Job Description

The House of Mercier is thrilled to offer an exciting opportunity for an Online Order Support Agent in a fully remote position, with no prior experience required! In this role, you will assist our valued customers with their online orders, ensuring their shopping experience is smooth and enjoyable. If you have a positive attitude and a willingness to learn, we want to hear from you!

Responsibilities

Provide friendly and professional assistance to customers regarding their online orders through email and chat support.
Help customers with order placement, tracking shipments, and answering general inquiries about our products.
Resolve simple customer complaints and issues while maintaining a pleasant customer experience.
Document customer interactions accurately to ensure smooth communication and service improvement.
Collaborate with team members to ensure consistent support and enhance overall customer satisfaction.
Stay informed about our product range and assist customers effectively based on their needs.

Requirements

No prior experience in customer service is necessary; training will be provided.
Fluency in English is essential; additional language skills are a plus.
Excellent verbal and written communication skills.
A positive attitude and a commitment to excellent customer service.
Ability to work independently in a remote environment and manage time effectively.
Basic computer skills and familiarity with online chat tools are desirable.
A genuine interest in luxury products and eagerness to learn about the industry are important.

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home
Free Food & Snacks
Wellness Resources
Stock Option Plan
Great Salary
Other Perks

Qualification

High School or equivalent

Key Skills Required

Customer ServiceChat supportBasic computerCommitmentCommunicationConsistentCustomer ExperienceCustomer SatisfactionDevelopmentFluencyInsuranceLanguage SkillsLife InsurancePleasantPositive AttitudeTrainingWork IndependentlyWritten Communication

Job Overview

Job Function: Other

Job Type: Full Time

Workplace Type: Remote

Experience Level: Entry level

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information

Company Name: The House Of Mercier

Recruiting People: HR Department

Website: http://www.thehouseofmercier.com

Location

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