Job Description
Mandate:
Reporting to the National Exports Manager, the Ocean Export Agent will be responsible for handling all customer needs regarding export documentation. The daily tasks will include interacting with customers, service providers, and processing ocean export shipments in an accurate and timely manner. The selected candidate will also be responsible for tracking and tracing cargo to its destination, tracking outgoing couriers and any other duties that are assigned.
Requirements:
Minimum 3 years of freight export experience with a focus on Latin American Trade Lanes
Knowledge of US Export/TSA & FMC regulations
Certified IMO-IMDG handling considered an asset
What You Offer:
Self-motivation, eagerness to learn and accept new challenges
Exceptional communication skills, verbal and written
Outstanding customer service skills, overseeing customer's orders from end to end
Excellent problem solving skills
What We Offer:
Equal opportunity employer
Competitive compensation
Comprehensive health and dental care
Balance between work and home life
Qualification
High School or equivalent
Key skill Required
- Customer Service
- Communication
- Comprehensive
- Customer Needs
- Dental Care
- Documentation
- Export Documentation
- Motivation
- Problem Solving
- Reporting
- Service Providers
