Job Description
LOCATION:? Bulverde, Texas
HOURS:? Typical hours are Monday through Friday, 8:30am-5:30pm, but availability to work nontraditional or weekend hours as needed is required.
PRIMARY RESPONSIBILITIES
Maintain and support infrastructures in a data center and corporate environments.
- Assist in management of network equipment, security equipment, and servers.
- Troubleshoot network, firewall, and infrastructure issues, assist Support Engineers in troubleshooting issues.
- Analyze logs and alerts from security, network, and server devices.
- Work with engineers to deploy equipment, including racking, stacking, and cabling.
- Scripting and automating processes using scripting languages
- Maintain documentation of procedures and inventory of assets.
- Identify processes and capabilities that can be streamlined and automated.
- Communicate effectively to help bridge stakeholder and development requirements.
- Work directly on production-level environments in a fast-paced, results-oriented organization with a rapid time to market.
- Perform other duties as needed
Requirements
QUALIFICATIONS
- Experience upgrading and troubleshooting desktop and server operating systems
- Experience reviewing logs such as firewall logs, traffic logs, or system logs
- Experience with scripting languages such as Python and Bash
- Familiarity with network concepts such as subnetting, routing, and switching
- Familiarity with security processes and procedures
- Familiarity with SNMP, SMTP, DNS, NTP, TLS/SSL, RDP, LDAP
STRONGLY PREFERRED
- One or more years of experience in managing firewalls, networks, or servers
- CompTIA Network+, Security+
- Experience with DevOps and Software Risk Evaluation (SRE) methodologies
- Experience with network monitoring software such as Splunk, Nagios, or SolarWinds
- Demonstrated track record meeting and exceeding SLA requirements.
Benefits
- Health, dental, vision, life, and short/long-term disability insurance
- Paid vacation, holidays, and sick leave
- Competitive compensation and opportunities for advancement
- Retirement plan with employer contribution match
- Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
- One of San Antonio's "Best Places to Work" for nine consecutive years
Key skill Required
- Python
- Bash
- Development
- Disability Insurance
- Documentation
- Infrastructure
- Insurance
- Management
- Nagios
- Network Monitoring
- Security
- Troubleshooting