Is there a job opening for a Network and Computer Systems Admin in Herndon, VA, USA?

IT Partners,Inc is currently hiring a Network and Computer Systems Admin in Herndon, VA, USA.

Does IT Partners,Inc hire Network and Computer Systems Admin?

IT Partners,Inc looking to hire a qualified Network and Computer Systems Admin in Herndon, VA, USA.

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Network and Computer Systems Admin

Herndon, VA, USA

307 Days ago

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Job Description

Description

The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting issues and provide support as needed to resolve user issues or to escalate the trouble ticket for resolution by a technical subject matter expert.

Requirements

Candidate should have at least 3 years of experience in a related information technology environment providing support to users. Ideally the candidate will have experience supporting the Department of Navy logistics and supply chain business systems or similar custom legacy portfolios. Active secret security clearance is required.

Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions

Exceptional customer service mannerism and attitude

Experience with trouble ticketing systems

Ability to validate configurations and user setups

Strong problem-solving skills

Ability to communicate will a wide range of users with varying degree of IT system knowledge and experience

Ability to manage multiple trouble tickets and prioritize resolution activities

Strong team player with ability to work with project technical resources

Experience with JIRA or other documentation tools

Background with agile development methodologies

Must have or be able to achieve Cyber Security Workforce Certification, IAT-II.

Key Skills Required

Customer ServiceCyber SecurityLogisticsClearanceDevelopmentDocumentationHelp DeskHelp Desk SupportJIRAProvide SupportSecuritySecurity ClearanceSupply ChainTeam PlayerTroubleshootingUser Support

Job Overview

Job Function: Other

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Not Specified

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information

Company Name: IT Partners,Inc

Recruiting People: HR Department

Website: http://www.itpfed.com

Location

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