Middle Mile Performance Manager , Amazon Transportation Services (ATS)

Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our internal and external customers. Connecting vendors, fulfillment centers, sort centers, air gateways, United States Postal Service (USPS) and final mile delivery stations. If a truck load needs to be moved, we deliver results. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.

ATS is seeking a Supply Chain Manager/ Middle Mile Performance Manager to help develop a world class logistics process that delivers goods on time at the best cost. Our team objective is to manage to excellence freight flowing through our North American transportation networks, specifically focused on transportation carrier programs and performance.

Want to learn more about working with Amazon Transportation Services? Check out this video! https://www.youtube.com/watch?v=en5YqrtBGvY&feature=youtu.be

Key job responsibilities

Collaborating on the design, development, and delivery of key programs, metrics, reports, analyses, and dashboards to drive key business decisions across customer-facing programs.

Strategically assessing how Middle Mile Box Truck most efficiently serves each program to identify opportunities and align with key stakeholders to insert Middle Mile Box Truck into the program decision-making processes.

Influencing third party (3P) carrier leadership and Amazon technology teams to identify and drive process improvements that improve service, iterate technology and enhance vendor engagement and growth.

Analyzing data accross databases (using Excel, Access, SQL and/or other data management systems) and performing ad hoc reporting and analysis as needed.

Identifying appropriate performance metrics for each program and ensure consistent measurement and accountability.

Traveling domestically 25% - 50%.

Basic Qualifications

5+ years of supply chain experience

Experience using data and metrics to determine and drive improvements

Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Bachelor's degree

Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

2+ years of driving process improvements experience

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information,

please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.