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Marketing Operations & Analytics Manager

Boston, MA, USA

89 Days ago

Job Description


About Maven AGI

Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that deliver accurate, autonomous support at scaleenhancing customer experiences while reducing operational costs.

Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actionsall without costly system changes. With recent advancements in Generative AI, we are redefining enterprise support to be smarter, faster, and more cost-effective.

Backed by a world-class team from Google, Meta, Amazon, and Stripe, and supported by executives and advisors from OpenAI, Google, and HubSpot, Maven AGI is transforming enterprise AI.

The Role

We are looking for a Marketing Operations & Analytics Manager to support our growing marketing team. This role is critical in ensuring our marketing programs are data-driven, efficient, and optimized for growth. You will own marketing systems, budget management, and performance analysis, helping the team scale effectively.

Key Responsibilities

  • Marketing Systems & Operations
    • Own and optimize HubSpot as our central marketing automation and CRM system.
    • Ensure seamless integration of marketing tech stack, working cross-functionally with RevOps and Sales.
    • Develop and maintain data governance, reporting, and workflows to improve efficiency.
  • Analytics & Performance Optimization
    • Track and analyze marketing performance across key channels (email, paid media, website, events, etc.).
    • Build dashboards and reporting frameworks to measure ROI, attribution, and funnel efficiency.
    • Identify trends and opportunities to optimize lead conversion and pipeline acceleration.
    • Support with marketing budget tracking
    • Support forecasting and scenario planning to inform leadership decisions.
  • Cross-Functional Collaboration
    • Work closely with demand generation, content, and events teams to ensure data-driven decision-making.
    • Partner with sales to enhance lead scoring, nurture campaigns, and pipeline insights.
    • Serve as a trusted advisor on marketing technology and operations best practices.

    Requirements

    What We're Looking For

    • 5+ years of experience in B2B SaaS marketing operations, analytics, or demand generation.
    • HubSpot expertise is a must you can manage workflows, automation, reporting, and integrations.
    • Strong understanding of marketing analytics, attribution models, and performance tracking.
    • Experience with ROI analysis to inform spend optimization.
    • Exposure to multiple marketing disciplines (e.g., demand gen, ABM, events, content, paid media).
    • Analytical mindset with the ability to turn data into actionable insights.
    • Comfortable working in a fast-paced, high-growth environment.

    Benefits

    Why Join Us?

    • Shape the AI conversation at a company backed by top industry leaders.
    • Be part of a high-growth startup where your work has a direct impact.
    • Work with a leadership team that values autonomy, creativity, and bold thinking.
    • Competitive salary, equity, and benefits package .

    What We Offer

    • High-Impact Work in a Cutting-Edge Field Be at the forefront of AI innovation, shaping the future of enterprise automation.
    • Competitive Compensation Package Salary, benefits, and meaningful equity stakes.
    • Inclusive, Values-Driven Culture A diverse and welcoming environment where everyone's voice is heard.

    Our Core Values:

    • Do right for our customers
    • We are data-driven
    • Be entrepreneurial
    • Strive to be better, together

    Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in transforming enterprise customer support.

    Qualification

    Bachelor's Degree

Key Skills Required

Customer ServiceMavenAutomationAutonomyB2BCustomer SupportData GovernanceSalesAnalysisAnalyticsCollaborationCreativityDemand GenerationForecastingGovernanceInclusiveInnovationIntegrationIntelligenceLead ConversionLead ScoringLeadershipManagementMarketingMarketing AnalyticsMarketing AutomationMarketing BudgetMarketing OperationsMarketing TechnologyOptimizationPerformance AnalysisPipelineReportingSaas MarketingSeamless IntegrationShapingValues Diversity

Job Overview


Job Function: Sales / Marketing and Advertising

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Mid-Senior level

Salary: Competitive & Based on Experience

Experience: 5 - 6 yrs

Contact Information


Company about us:

MavenAGI is a cutting-edge company that is revolutionizing the way businesses interact with their customers. Our platform utilizes Generative AI (Gen AI) to create AI agents that are capable of delivering personalized and accurate customer experiences. With our native Gen AI platform, in-house technology, and industry-leading accuracy, we are able...

Company Name: Maven AGI

Recruiting People: HR Department

Website: http://mavenagi.com

Headquarter: Boston, MA, USA

Industry: IT/Computers - Software & Software Services

Company Size: 11-50 Employees

Location

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