Lead Medical Assistant

To achieve and maintain our high-quality standards, we see to partner with physicians and staff who share our vision, values and brand promises and are dedicated to advancing our culture. QualDerm providers and staff are well-trained, highly skilled and recognized as leaders in the specialty of dermatology.

We currently have 158 practices in 17 states, spanning across the full spectrum of dermatology, skin cancer care, cosmetics, plastic surgery, and pathology with continued plans to expand further across the nation.

We will partner with you to establish the best combination of environment, technology, teamwork and personal reward opportunities to earn your confidence that we are your best place to work.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Nextech Superuser: First point of contact for staff and providers for troubleshooting Nextech, supply issues, MA coverage, and patient flow.
• Patient Flow Management: Reassign MAs based on patient volume and assist teams with backlogs.
• Task Oversight: Ensure MAs complete tasks and assist with to-do lists. Redirect to phones as needed.
• Training & Leadership: Train new MAs, support departmental changes, and provide performance input to the Office Manager.
• Support Office Manager: Help investigate patient complaints, registration, and billing/coding issues.
• Supplies Management: Order, sort, inventory, restock, and maintain medical supplies.
• Room & Procedure Prep: Room patients, take histories, prep for procedures, sterilize instruments, assist providers, and follow infection control.
• Lab & Path: Prep specimens, fill out requisitions, and log accurately.
• Documentation & Communication: Document in EMR, return patient/pharmacy calls, answer questions, and explain procedures/products.
• Scheduling & Prescriptions: Schedule surgical procedures, obtain pre-authorizations, and handle prescriptions per provider's instructions.
• Compliance: Adhere to HIPAA, OSHA, infection control, and office policies.
• General Duties: Maintain exam room cleanliness, support housekeeping tasks, review/update health history, and perform additional tasks as assigned.

Requirements

• High School Diploma or equivalent
• Completion of a formal medical assisting program and internship or?2-3?years of recent experience?in a?Dermatology Practice.
• Certified Medical Assistant preferred
• Excellent verbal and written communication skills

Benefits

Benefits of joining Qualderm Partners:

• Competitive Pay Attractive compensation to reward your hard work
• Comprehensive Health Coverage Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts Save on products and services with special discounts just for you
• Referral Bonus Program Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.