Job Description
TA Travel Center is a prominent operator within the travel center industry, offering superior customer service and a wide range of amenities. We are currently seeking a Lead Cashier to join our team and take on a pivotal role in ensuring the smooth and efficient operation of our convenience store locations.
Job Overview:As a Lead Cashier at TA Travel Center, you will be responsible for overseeing cash register operations and maintaining a high level of customer service. This hands-on role involves managing the cashiers during your shift, ensuring all transactions are handled accurately while upholding the company's standards for service and cleanliness.
Key Responsibilities:- Team Leadership: Lead and supervise the cashier team, providing guidance and training to ensure optimal performance.
- Customer Engagement: Assist customers with inquiries and ensure they receive exceptional service throughout their shopping experience.
- Transaction Management: Oversee cash handling and transaction processing, ensuring accuracy and compliance with company policies.
- Inventory Oversight: Monitor inventory levels and assist with restocking and merchandising as needed.
- Store Maintenance: Ensure cleanliness and organization of the cashier area and surrounding sales floor.
- Reporting: Provide feedback on team performance and customer interactions to store management.
If you are a dedicated individual with strong leadership skills and a passion for customer service, we would love to have you on our team as a Lead Cashier at TA Travel Center!
Requirements
Experience: Previous experience in a cashier or customer service role, with some supervisory experience preferred.
Skills: Strong numerical and cash handling skills, along with basic computer knowledge.
Communication: Excellent verbal and written communication skills for effective interaction with customers and team members.
Reliability: Must be dependable and flexible, willing to work various shifts, including weekends and holidays.
Leadership: Ability to lead a team, motivate staff, and handle any challenges that arise during the shift.
Benefits
- Medical
- Dental
- Vision
- PTO
- 401k (umatched)
Qualification
High School or equivalent
Key skill Required
- Customer Service
- Sales
- Basic computer
- Cash Handling
- Cash Register
- Communication
- Compliance
- Customer Engagement
- Guidance
- Leadership
- Maintenance
- Management
- Merchandising
- Reporting
- Store Management
- Team Leadership
- Training
- Transaction Management
- Transaction Processing
- Written Communication
