Lab Supervisor

About Atria:

Atria is a membership-based preventive health care practice delivering cutting-edge primary and specialty care from the comfort of your home, at our practices in Palm Beach and New York, or wherever you are in the world.

We bring together a multidisciplinary team of renowned, in-house physicians to provide proactive, preventive, and precision-based care for Atria members and their families. We aim to optimize the lifespan and healthspan of all our members through meticulous screening and tailored interventions to prevent, reverse, or manage all major chronic diseases.

Each member's care is led by a dedicated Chief Medical Officer who collaborates on your behalf with specialists in cardiology, neurology, pediatrics, gynecology, endocrinology, performance and movement, and more. Our exceptional clinicians also work closely with the 60+ members of the Atria Academy of Science & Medicine, top experts in their respective fields who are available for rapid consults, support, and referrals.

Atria is seeking a Laboratory Supervisor for our in-office laboratory in Manhattan. This position will oversee the collection, processing, and testing of in-office orders of waived and moderate complexity assays, interaction with partner labs for send-out of high complexity testing, management of a team of medical assistants, and maintenance of the laboratory with a focus on compliance and safety. The position is on-site during business hours on weekdays with occasional need for additional coverage due to clinical and business needs. We are looking for an energetic and motivated leader with a passion for quality, continual improvement, and delivering exceptional clinical care.

Experience: Minimum of 6 years in a high complexity clinical laboratory with experience in Hematology and Chemistry required. Experience with waived and moderate laboratory operations is desired. The ideal candidate has experience with phlebotomy and patient facing care.

Key Responsibilities:

• Provide day-to-day technical and regulatory oversight of the laboratory.
• Ensure compliance with CLIA and NYS DoH regulations and standards.
• Verify test procedures and monitor performance criteria, including accuracy and precision.
• Enroll and participate in proficiency testing programs.
• Maintain and employ the quality control program.
• Resolve technical problems and ensure corrective actions are taken.
• Identify training needs and ensure regular in-service training for testing personnel.
• Evaluate the competency, proficiency, and confidence of all testing personnel.
• Oversee a team of Medical Assistants and Licensed Practical Nurses to collect, prepare, and submit testing to external partner labs.
• Prepare samples and perform waived and moderate complexity testing.
• Maintain inventory and interact with purchasing and finance as needed

Compensation:

$95,000 - $115,000

Requirements

• Extensive documentation experience, including maintenance of records, the creation of forms and documents to support operations, and a record of review/audit experience.
• Practiced and successful history of problem resolution through Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and Change Management.
• Demonstrable capabilities as a bench tech in Hematology and Chemistry.
• Deep understanding of test orders, requisitions, specimen preparation, accessioning, and data flows from LIMS to EMR.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Qualifications:

• Current NYS CLT license is required or able to be obtained.
• Certification with ASCP or similar is a preferred.
• Bachelor's degree in Biological or Chemical sciences, Clinical Science, or related field.
• At least 6 years of experience in a CLIA certified high complexity testing laboratory.

Benefits

At Atria, we are proud to offer every member of the Atria team:

• Excellent health and wellness benefits, 100% paid by Atria effective date of hire
• Flexible Time Off
• 401k match at 4% effective date of hire
• Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure
• Fitness Perks including Wellhub +
• Time to give back and make an impact in underserved communities