Kitchen Runner

About the Role

The Kitchen Runner to serve guests while providing courteous and prompt tableside service to all guests. The runner must be able to describe all dishes brought to the dining room in a detailed manner and answer pertinent questions.

Position Responsibilities

• Greet guest in a positive, friendly manner, making them feel welcome
• Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expeditor
• Describe food upon placement on the table, answering questions pertaining to the dishes
• Describe menu features as needed (include changes and additions)
• Communicate with expeditor to ensure delivery of food to the correct table and position
• Perform assigned open and closing side-work
• Communicate needs of the guest to kitchen and management, inform management of guest reaction and comments and assist management to ensure smooth operation and quality service
• Check dining area, tables and chairs for cleanliness, maintain cleanliness and organization of station and service area
• Perform other job-related duties as requested

Essential Functions

• Exposure to casino related environmental factors, including but not limited to secondhand smoke, excessive noise and stress related to servicing customers in a fast pace environment
• Ability to work holidays, weekends, as well as flexible shifts and/or unusual hours
• Ability to effectively communicate in English
• Able to lift/push/pull up to 25 pounds and sit, walk, stand, bend, lift, reach, pull, push, kneel, squat, and grasp
• Must be able to walk and stand for eight hours
• Ability to effectively communicate in English (Read, Write, Speak & Understand)

Requirements

• Knowledgeable of food and menu preparation
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Effective listening abilities with strong judgment skills
• Knowledge of accommodations room capacities, amenities, and menu items including beverages
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• High school diploma or equivalent
• Six (6) months experience in a high volume dining restaurant as a Food Runner or Server
• Fine dining and three meal restaurant experience
• Experience working in a similar resort setting

Benefits

• Paid Time Off
• Training & Development
• Free Meal while on shift

Qualification

High School or equivalent