Job Description
We are seeking a dedicated IT Support Admin to join our team. The ideal candidate will have 3-5+ years of experience in IT support & network administration. This role involves providing technical support to both remote and office users, ensuring all IT systems are running efficiently. A strong understanding of GSuite and Wi-Fi networking basics, and backup systems is essential.
Requirements
- This role involves providing technical support to both remote and office users, ensuring all IT systems are running efficiently
- Manage and support GSuite applications, including setup, configuration, and user administration
- Provides desktop support for all users; assisting users with inquiries and provides solutions
- Installs network software and equipment; including changing the components of existing equipment
- Provide and maintain computers, phones, and cellular phone hardware for company employees
- Provides smartphone setup and support
- Performs basic network administration and configuration duties for LAN, file servers, backup, and wireless network
- Monitors the operation of the network and ensures hardware and software are functioning properly and that operation standards are met
- Coordinate and interface with outside IT support or vendors when required
- Document technical procedures and solutions in the knowledge base for future reference
- Provide and maintain network copiers, faxes, and printers
- Support multiple remote users with setup and troubleshooting various computer issues (VPN, Office apps, internet issues, etc....)
- Serve the executive team in the position of Executive Assistant as an additional role until if/when workload requires a dedicated Executive Assistant to be hired.
Benefits
- Competitive Salary, based on education and/or experience
- Health benefits (medical, dental, vision)
- Vacation
- A taste of the start-up life
- Exposure to cutting-edge technology in vacuum electronics, materials science, and additive manufacturing
- Engagement with experts and PhD level engineers
Qualification
High School or equivalent
Key skill Required
- Manufacturing
- Networking
- Configuration
- Electronics
- Internet
- Knowledge Base
- Materials Science
- Network Administration
- Providing Technical Support
- Science
- Troubleshooting