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IT Help Desk Intern

Orlando, FL, USA

69 Days ago

Job Description


Join Enterfusion as an IT Help Desk Intern!

Are you looking to kickstart your career in IT? At Enterfusion, we believe in nurturing fresh talent and providing you with hands-on experience in a dynamic environment. As an IT Help Desk Intern, you will gain invaluable skills while supporting our dedicated IT team. Dive into the world of tech support, troubleshooting, and customer service, and make your mark in our exciting, collaborative workspace!

Requirements

WHAT YOU'LL DO:
  • Assist the IT support team with daily help desk operations, including responding to tickets and resolving technical issues.
  • Shadow experienced technicians to learn best practices in troubleshooting hardware and software problems.
  • Participate in the onboarding process for new technologies, helping prepare equipment and configurations.
  • Document solutions and create knowledge base articles to streamline future support.
  • Take part in team meetings, contributing your ideas and gaining insights into project management.
  • Support special projects as assigned, allowing you to explore various areas within IT.
WHAT YOU NEED:
  • A passion for technology and a willingness to learn!
  • Currently pursuing or recently completed a Bachelor's degree in Information Technology , Computer Science , or a related field.
  • Basic understanding of computer hardware, software applications, and networking.
  • Strong communication and interpersonal skills with a customer-first attitude.
  • A desire to contribute to a team, while also being able to work independently.
  • Familiarity with Microsoft Office Suite (Word, Excel, etc.) is a plus.
WHAT WE OFFER:
  • Real-world experience in a supportive and energetic atmosphere.
  • Opportunities to enhance your technical problem-solving skills.
  • A chance to engage with a talented team and network within the industry.
  • Flexible schedule accommodating your academic commitments.
LOCATION:

This internship is based in our vibrant downtown Orlando office, putting you right in the middle of the action!

JOIN US!

If you're ready to take the plunge into the tech world and gain practical experience, apply today and become a part of the Enterfusion family!

Benefits

WHAT YOU'LL EARN:

Schedule: Part-time or full-time (flexible hours based on school commitments).

Compensation: $17 per hour , non-exempt position, paid internship.

Key Skills Required

Customer ServiceProject ManagementNetworkingMicrosoft OfficeCommunicationComputer HardwareComputer ScienceDynamic EnvironmentEnergeticHelp DeskInterpersonal SkillsKickstartKnowledge BaseManagementOnboardingPassion For TechnologyPracticalScienceSupportiveTalentedTroubleshootingWork IndependentlyWorkspace

Job Overview


Job Function: IT/Computers - Software & Software Services

Job Type: Temporary

Workplace Type: Not Specified

Experience Level: Internship

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information


Company Name: Enterfusion

Recruiting People: HR Department

Website: http://enterfusion.com

Location

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