InterAction Data Steward

Interaction Data Steward - NYC 70k-75K

The InterAction Data Steward maintains data quality by conforming entered information according to required Firm format and confirmed information; researches and resolves discrepancies; updates, merges and eliminates duplicate contacts; acts as a reference for end users about InterAction; and handles special projects relating to InterAction as needed.

Essential Duties and Responsibilities:

Verify new entries to database for proper formatting as per firm data standards.

Ability to create searches and queries in InterAction or similar CRM.

Resolve duplicate entries and check for errors.

Process bounced e-mails and research addresses.

Research and verify company mergers/name changes/office relocations.

Update, maintain and document department guidelines, processes and best practices.

Maintain mailing lists as well as generate searches and reports for targeted mailings.

Provide user support and troubleshooting issues when necessary.

Regularly monitor the competitive landscape.

Develop and execute initiatives to improve data quality.

Amend existing records.

Other projects related to Data Stewards duties as assigned.

Knowledge, Skills, and Abilities Required:

Knowledge of InterAction or a comparable CRM database.

Understanding of relational databases (RDB).

Data management and data entry skills.

Proficient with MS Office Suite, especially Outlook and Excel.. Familiarity with corporate structures and a solid foundation in data analysis.

Excellent communication (written and verbal) and interpersonal skills.

Availability to work overtime if required.

Education and Experience:

BA/BS in Marketing, Business, Computer Sciences or related fields with at least one year of InterAction experience, or two years of related CRM experience.

Previous law firm experience preferred.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.