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Intake Specialist

Burbank, CA, USA

263 Days ago

Job Description


Block LLP is one of the fastest growing personal injury, property damage, and landlord-tenant law firms in Los Angeles. We are deeply committed to making a positive impact on the lives of clients, providing them with the justice and support they deserve.

We are looking for an Intake Specialist to join our team! This person will play a vital role in greeting and assisting new clients as their first point of contact and offering them a warm and professional introduction to our firm.

Job Responsibilities

  • Conduct initial client intake calls in both English and Spanish , gathering case details, client information, and required documents.
  • Ensure clear and empathetic communication to make clients feel supported and understood.
  • Maintain detailed case notes in our case management system.
  • Address client questions and concerns with empathy and professionalism.

Requirements

  • Must be fluent in both English and Spanish.
  • Previous experience in sales, customer service, or client intake is required.
  • Excellent interpersonal skills and ability to actively listen to clients.
  • Strong organizational skills with great attention to detail.
  • Tech savvy and good typing skills is a plus.

Compensation : $20-$25 hourly + bonus eligibility

Benefits

  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Free Food & Snacks

Key Skills Required

Customer ServiceSalesAttention to DetailCase Management SystemClient IntakeCommunicationDevelopmentEmpathyGreetingInterpersonal SkillsManagementOrganizational SkillsProfessionalismTrainingTyping

Job Overview


Job Function: Hospital / Healthcare

Job Type: Full Time

Workplace Type: Not Specified

Experience Level: Entry level

Salary: Competitive & Based on Experience

Experience: 0 - 0 yrs

Contact Information


Company Name: Block LLP

Recruiting People: HR Department

Website: https://blockllp.com/

Location

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