Inbound Marketing Coordinator

Our Mission:
ButterflyMX is on a mission to empower people to open and manage doors & gates from a smartphone. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate. Our features are designed for developers, owners, property managers, and tenants and our products lower operating costs and improve tenant satisfaction.

Our Solution:
Developers and owners no longer need to run building wiring or install in-unit hardware. Property managers can grant building access, revoke permissions, and review entry logs from an online dashboard. Residents can open doors from their smartphones, issue visitor access, and see who is trying to enter the building.

Our Culture & Values:
Fantastic people are the key to our success. As a distributed, primarily remote workforce, we're looking for more intelligent, passionate, collaborative, ai-forward, and down-to-earth individuals to join our growing team. We're driven by a shared commitment to excellence and innovation, grounded in our core values: We delight our customers, We take ownership, We are a community of collaborators, We speak up, We think big and do small, and We are tenacious.

We're seeking a resourceful Inbound Marketing Coordinator to help us accelerate our current successful marketing and lead generation efforts. This role will report directly to our Inbound Marketing Manager.

• Availability between 9 am to 6 pm Eastern Time, Monday to Friday.
• Answer 20 to 40 incoming sales calls per day to book meetings with sales representatives and provide the caller with excellent service
• Make 20-40 outbound calls per day to follow up with inbound leads and book meetings for sales representatives.
• Gather basic information from prospective customers and enter that information quickly and correctly into our CRM software
• Promptly respond to sales emails and answer basic product and sales questions while providing outstanding service
• Support the Marketing team with other ad-hoc marketing-related activities and projects

Requirements

• B.A / B.S degree or equivalent experience
• Exceptional communication and interpersonal skills
• Excellent organization skills
• Focused, energetic, and driven
• Ability to interact with internal peers and management
• Proficient in Email and CRM systems (e.g., Hubspot or Salesforce)
• Ability to prioritize assignments to anticipate and meet multiple deadlines
• Detail- and results-oriented self-starter with disciplined workflow practices
• Comfortable analyzing data and consumer research
• Creative thinker with the skills to analyze marketing challenges and develop effective marketing solutions
• Demonstrate initiative and a positive, proactive mindset
• Must work independently and with a group of peers
• Exceptional written and verbal communication
• Active listening to understand and respond to customer needs
• Friendly, helpful, and professional demeanor
• Committed to delivering an outstanding caller experience
• Quick problem-solving skills
• Ability to handle high volumes of calls and emails (2040/day)
• Prioritizes follow-ups and manages time to meet multiple daily goals
• Stays organized under pressure
• Thrives in a fast-paced, high-growth environment
• Proven experience with leveraging AI tools in both professional and personal settings. ButterflyMX is an AI-forward organization and the ability to optimize efficiency using AI is crucial in every role.

Benefits

• Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
• 401(k) plan with a match
• 13 paid holidays, 25 PTO days
• Paid Family Leave
• Employee Assistance Program
• Quarterly self-care stipends
• Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance
• And more!

ButterflyMX is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You must have the authorization to work in the US to become an employee. We strive to create an accessible and inclusive experience for all candidates and employees. If you need reasonable accommodations during the application or the recruiting process, please let our recruiting team know.

Qualification

Bachelor's Degree