Job Description
The Implementation Consultant will provide consultative guidance on best practices and workflows during the implementation of software from the Provation portfolio. They provide training and technical assistance using multiple modalities that may be done on-site, in-house, and/or remotely. This person is responsible for educating end users on use of the software and its configuration with specific attention to role-based workflows. They also ensure increasing utilization of the software at customer sites and complete required documentation for each implementation event.
Duties & Responsibilities:
Independently implement Provation software at customer sites
Independently learn and master medical content and terminology
Build strong, effective relationships with stakeholders at all levels
Effectively train end-users on all aspects of software for their day-to-day responsibilities
Provide technical assistance and expertise during software deployment and implementation
Partner with physicians and other staff to ensure effective implementation and utilization of the software
Drive adoption of the program throughout the site and shares best practices for leveraging usage
Complete all administrative requirements in a timely and accurate manner
Maintain confidentiality and adhere to company policies along with all relevant laws when exposed to protected patient health information
Other duties and projects as assigned
Job Requirements:
Education & Experience
Bachelor's Degree from an accredited 4-year college or university or equivalent experience
Minimum 5 years professional experience post college in consulting services and/or software implementation
Experience with hospital/surgery center perioperative continuum of care highly desirable
Experience in implementing and/or supporting IT systems in a healthcare environment highly desirable
Other Knowledge, Skills, Abilities or Certifications:
Travel is extensive and may be up to 100% at times
Strong working knowledge of the healthcare industry is a plus
Experience with virtual training techniques and tools
Experience communicating with technical and non-technical team members
Strong technical aptitude and troubleshooting abilities with experience solving technical issues (connectivity, hardware, and software)
Must be able to work both independently and as an integral part of a team
Must be able to develop presentations, write reports and correspondence
Excellent interpersonal and communication skills
Proficiency with Microsoft Office applications
Leadership and presentation skills
Ability and desire to teach others
Excellent customer service skills
Fortive Corporation Overview
Fortive?s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential?your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
Fortive: For you, for us, for growth.
The salary range for this position (in local currency) is 56,900.00 - 105,700.00
We are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities.
Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.