Housekeeping Supervisor

Cheyenne Mountain Resort,Destination by Hyattis seekingindividualswith unmatched service. Hyattcolleagueswork in an environment that demands exceptional performance yet reaps great rewards. Whetherit'scareer opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Our mission is to

care for

people

so they can

be

their best!

Cheyenne Mountain Resortopened in 1985 and sits on25 acresof land. The4-StarFull Serviceproperty isnestled in the lush greens of Southern Colorado SpringsandoverseesImpressive mountainviews, along with exciting activities like golf, swimming, and tennis. Theseallow for the unique experience that you can only getat this resort.

Hourly Rate

: $18.50 per hour

Position Overview: The Housekeeping Supervisor is an entry-level leadership position in the department and can be ideal for someone with the desire to grow into management. Responsibilities will include but are not limited to: creating and distributing daily tasks to the team, training and coaching, payroll, scheduling, reviewing guest surveys and other metrics, inventory, working with guests on lost and found items, and verifying completion of work at the end of the day. This person will have daily items to complete as well as projects and will follow up on needs of the Housekeeping team. The Supervisor must have the flexibility to work mornings, afternoons, and evenings, any day of the week including on weekends and holidays.

Job

Functions & Responsibilities

:

Inspects Guest rooms, guest areas, employee areas, and assess compliance with all established standards as they relate to cleanliness, maintenance, safety, and security.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Assist Executive Housekeeper with the scheduling of staff according to labor standards and forecasted occupancy.

Assist in implementing departmental objectives, budgets, policies, procedures and strategies

Assist in training and supervising Housekeeping staff

Inspect all guest rooms and ensure each passes Bunkhouse standards

Implement standards and procedures to consistently conduct an accurate inventory

Monitor compliance with health and fire regulations regarding lodging facilities

Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met

Maintain a high level of cleanliness and safety in the work area

Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction

Ensure that all equipment is maintained in good, safe working condition

Maintain an increased awareness of safety issues throughout the property

Keep abreast of safety and emergency procedures and OSHA requirements

Attend relevant meetings

Qualifications:

Bilingual Preferred (Spanish & English)

Two (2) years related experience in hospitality or service industry

High School diploma or general education degree (GED). College Degree preferred

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

Ability to speak the primary language(s) of the workplace

Ability to write routine reports and correspondence

Ability to speak effectively before groups of co-workers and sister property staff

Ability to create documents in Excel and Word

Ability to understand other computer programs (i.e. Property Management System)

Ability to apply concepts of math including addition, subtraction, multiplication, division and algebra, using whole numbers, common fractions, and decimals

Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

Full Time Benefits:

Medical/Dental/Vision Insurance

Health Savings Plan and Flexible Savings Plan withMedical Coverage

Colleague Discounted Room Rates

12 Complimentary RoomNights (based on availability)

Paid Time Off

2 Floating Holidays

8 Paid Holidays

Part Time Benefits:

Colleague Discounted Room Rates

6 Complimentary RoomNights (based on availability)

Paid Time Off

Hyatt

Benefits available with this position:

Growth Opportunities

Referral Bonus

Recognition & Rewards

Basic Life Insurance

Sick Days

Friends & FamilyRoom Rates

401(k) (Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year)

Employee Stock Purchase Plan(<25 discount)

ComplimentaryParking

ComplimentaryMealDuring Each Shift

Employee Assistance Program (EAP)

HyattPropertyRestaurant/Coffee Shop Discount

Hyatt is an Equal Opportunity Employer

and

does not discriminate

on the basis of

race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation.

It is the intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Colorado Residents: In any materials you

submit

, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Primary Location: US-CO-Colorado Springs

Organization:Cheyenne Mountain Resort

Pay Basis:

Hourly

Job Level:Full-time

Job:Housekeeping/Laundry

Req ID:COL004379

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.