Housekeeping Associate

Summary

The Housekeeping Associate ensures the showroom and warehouse are maintained and orderly as well as assists in providing an amazing guest experience.

Essential Functions

• Be relentless about amazing our guests by maintaining the cleanliness of the interior and exterior showroom, warehouse areas, parking lot, restrooms, common areas, floors, windows, etc.

• Dusting, vacuuming, general maintenance, custodial, and trash removal tasks.

• Inspect furniture in the store, assess damage, and report finding to the visual team for resolution.
• Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety.
• Optimizes space utilization by maintaining an organized and clean non- selling space such as warehouse and utility rooms.
• Assist with receiving and processing product from trucks and ensures all product is handled with the utmost care.
• Assist with assembling furniture utilizing work instructions and various tools while adhering to quality and safety control guidelines.
• Assist with performing facilities maintenance tasks such as minor plumbing repairs and carpentry updates and repairs.
• Assist with painting showroom walls for front entry presentations, store upgrades, and general upkeeping.
• Be radical about our Team Members by working with the Visual Team to ensure all areas of the showroom are functioning and in presentable appearance.

• Collections and accessories displayed as directed in the Visual Merchandising Manual.
• Maintain showroom track lighting to assist in product placement.
• Assists with product placement and preparation for floor moves and any store sales events.

• Follow our standard operating procedures by utilizing work instructions and promote peer-to-peer accountability by ensuring team members are properly and consistently providing an amazing guest experience.
• Be radical about our team members to make guest experience decisions that also support the mission statement & core values of the company by resolving all pending situations with collaborative and effective communication.
• Be passionate about our communities by working with the management team to maximize all special events such as VIP and Grand Openings.

Schedule Expectations

• The Housekeeping Associate is expected to work 40 hours per week.
• During peak times, they may be asked to work overtime hours to support the store.
• Schedule subject to change according to business needs.
• The Housekeeping Team Member will be required to travel to assist or assume responsibility with regional stores.

Education & Experience Preferred

• H.S. Diploma or GED
• Prior Warehouse experience preferred.
• Minimum 1 year housekeeping/janitorial experience
• Strong attention to detail and excellent time management and organizational skills
• Ability to read, understand and follow verbal and written instructions.
• Ability to work independently and with a team in a fast-paced environment.
• Ability to lift, lower, push or pull furniture up to and in excess of 100 lbs.
• Ability to stand for long periods of time.
• Possess a neat, clean, and professional appearance.
• Serve Guests with a high level of courtesy.
• Apply troubleshooting abilities to solve potential customer service issues.