Hotel Food and Beverage/Outlets Manager

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The F&B/Outlets Manager will oversee the food and beverage areas within the hotel (three meal restaurant, coffee shop, food truck, in room delivery, pop ups). Responsibilities include scheduling, forecasting, training of staff as well as leadership team, ensuring compliance with federal, state and local laws.

The F&B/Outlets Manager must have strong communication and analytical skills.

This manager is the lead for customer service responses for guests concerns as well as delighters.

Working closely every day with the culinary team to determine specials, promotions and menu selections.

This individual will also be working with leadership teams from multiple departments to help with maintaining a smooth daily operation of the entire hotel.

Qualifications listed below help with more detail on daily expectations.

Benefits

Eligible for Health Benefits after 30 days

401k Retirement Savings Plans

Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide

Paid Time Off

Complimentary meals in employee cafeteria

Discounted Parking Options On-Site

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.

Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications:

Bachelor's degree and minimum of 2

years' experience in F&B Management

Hotel industry experience highly preferred

Refined verbal and written communication skills

Present a professional appearance and confidence

Ability to be on feet for 10

hours per day and lift 35 or more pounds as needed

Demonstrate strong positive leadership characteristics, which inspire employees to exceed standards and expectations

Excellent customer service and problem resolution skills

Ability to quickly learn new computer systems and become the system lead

Excellent knowledge of Microsoft Outlook, Excel, Teams, Symphony/Micros, Oracle, Evention and Canva

Creativity to create, photograph and promote specials

Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment

Reliability and ability to work a flexible schedule of early mornings, late nights, weekends and holidays on a consistent basis to be present during busiest operational timeframes

Strong time management & multi-tasking skills with the ability to work well under pressure

Understanding and demonstration of floor coverage while also completing daily paperwork and projects

Experience in restaurant finance, pricing and cost control

Primary Location: US-TX-San Antonio

Organization:Hyatt Regency San Antonio

Pay Basis:

Yearly

Job Level:Full-time

Job:Bars/Restaurants/Outlets

Req ID:SAN033043

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.