Job Description
Urbana Country Club is seeking friendly and professional individuals to join our team of Hosts. As a Host, you will be responsible for providing exceptional customer service to our members and guests, ensuring they have a warm and welcoming experience at our Club.
Responsibilities include greeting and seating guests, managing reservations, coordinating with the wait staff, and maintaining a clean and organized front-of-house area. The ideal candidate should have excellent communication and interpersonal skills, be able to multitask in a fast-paced environment, and have a strong attention to detail.
We offer competitive pay and benefits, as well as opportunities for growth and development within our organization. If you are passionate about hospitality and enjoy working in a team-oriented environment, we would love to hear from you.
Requirements
High school diploma or equivalent
Implementation of the 3 steps of service to our members and their guests--warm welcomes, magic moments and fond farewells
Excellent customer service and communication skills
Ability to work in a fast-paced environment
Strong attention to detail
Ability to multitask and prioritize
Proficiency in computer systems
Flexible availability, including evenings and weekends
Positive attitude and team player mentality
Additionally, the person must possess and adhere to the following core values:
- Integrity
- Passion
- Work Ethic
- Teamwork
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
Key skill Required
- Customer Service
- Attention to Detail
- Communication
- Development
- Greeting
- Hospitality
- Implementation
- Interpersonal Skills
- Magic
- Passionate
- Positive Attitude
- Team Player
- Teamwork
- Training
- Work Ethic
