Head of Revenue Ops (Payments)

At Aidaly, we believe family caregivers are the future of healthcare and the backbone of a thriving economy. In-home care is the fastest-growing part of healthcare, but demand is outpacing supply. We are pioneering a new model for delivering care at home by training and paying family caregivers to meet the needs of an evolving population and changing workforce. We are scaling rapidly across the United States. Join us!

• Lead Revenue Operations for Aidaly's proprietary financial systems across all markets.
• Own the end-to-end strategy for caregiver payouts, payer collections, cash reconciliation, and financial compliance.
• Partner with Product and Engineering to automate payment flows and reporting infrastructure.
• Own state and national-level integrations with core government infrastructure.
• Develop dashboards and tools for real-time visibility into cash performance, AR, and revenue recognition.
• Optimize operational processes to maximize caregiver cashflow and improve internal payment operations efficiency.

Requirements

• 5+ years in revenue operations, payments operations, or similar.
• Experience scaling payment operations for multi-state or national organizations.
• Hands on knowledge of how money flows from federal to state and local organizations.
• Comfortable interpreting policy and regulatory literature and contributing to policy advocacy.
• Highly detail-oriented and data-driven; calm under pressure and focused in chaos.
• Complete domain ownerships with little to no direction or oversight. Confident reporting to CEO or Board.

If you're the type of person people naturally depend on in moments of uncertainty; honest, consistent, calm under pressure, and solution-focused - WE WANT YOU!

Benefits

• Competitive salary + performance bonuses based on KPIs.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401K (starting Q3 2025)
• High-autonomy, high-impact role true domain ownership.
• Quarterly off-sites, trainings, and team building experiences.
• Opportunity to build something transformative for millions of American families.