Head of Commercial Operations

New York (50% travel)

$120,000 - $140,000

Meaningful Founding Equity

Aurorais an AI-powered Premium Lifestyle Manager for pioneers re-shaping the world around.

We're on a mission to empower the new era of ultra-high performance founders to master the art of living across their relationships, exploration and longevity.

We are a team of tier-1 backed & exited operators united around our cultural principles:

1. We seek truth.

2. We are high-leverage.

3. We are courageous.

4. We care deeply.

5. We believe impossible is an attitude.

We've raised from tier-1 investors including Boost Capital, Koro Capital, Profluence VC, EQT Angel Fund, the Founder of Cleo, the Founder of Velocity Black and The President of VistaJet US.

We're launching in NYC and Miami before expanding globally.

Our world-class founding team of 10+ is looking for a Head of Commercial Operations.

This role works directly with the co-founders and reports to the COO. The position offers a clear path to rapid advancement, with meaningful responsibility and visibility from the outset.

Why Aurora?

1. High Leverage: Place a daily-use product in the hands of the world's highest performing individuals, empowering them to maximize their global impact.
2. Cutting Edge AI: Contribute to the development of a revolutionary AI system re-defining lifestyle management and high performance living.
3. Generationally Defining: Play a crucial role in re-defining lifestyle management - a >$10bn opportunity at the intersection of technology, hospitality, and longevity.

Your Responsibilities

• Be immersed in lifestylebuild and expand relationships with the most in-demand hospitality, wellness, and experience providers. Dining, taking care of yourself, exploring new experiences is a key part of who you are.
• Build and lead an operational team which sets a new standard for supplier partnerships across multiple geographiessecuring exclusive access and benefits for Aurora members.
• Build and own Aurora's playbook for sourcing, nurturing, and scaling premium supplier relationships. Analyze key customer metrics and strategize high leverage operational plans to constantly outperform both member and provider expectations.
• Contribute to Aurora's product developmentwork cross-functionally with Aurora's operations and product teams to ensure our partnerships translate into a seamless, high-leverage in-app experience.
• Procure market-leading intelligenceconnect with key domain experts & insiders across territories as you build a proactive pipeline of supplier insights & access, ensuring Aurora's inventory & intelligence stays well ahead of the market.

Requirements

• A master relationship buildersomeone who instinctively knows how to win trust and long-term partnerships.
• Deeply embeddedwhether it's top-tier restaurants, nightlife, wellness, private clubs, or event production.
• Experience managing and structuring deals & operations which create mutual valuefor example, ensuring our suppliers benefit from the business we procure whilst securing market-leading access and treatment for our members.
• Equally strategic and hands-onkeen to leverage member data to shape & execute a multi-city operational strategy whilst personally maintaining touch on key relationships.
• An outright owneryou're empowered by high-growth environments which offer the autonomy and ownership to build and iterate rather than follow playbooks or rules.
• Unapologetically curiousyou're obsessed with finding the truth and always dig a level deeper, especially when it's not the easy or obvious route.
• Courageoustaking no for an answer doesn't come easily for you. You're excited by the prospect of travelling at short notice to write your own script and get things done.
• Highly ambitiousyou aspire to build a generational business which sets the standard for premium lifestyle management.

Benefits

1. Competitive salary + performance-based bonus.
2. Founding stock options package on the ground floor of a $10bn+ opportunity.
3. Lifestyle perks & access opportunities including a health wearable on us and access to exclusive events, venues and services.
4. $2,000 annual education budget.
5. Generous parental leave.
6. Comprehensive health benefits, with 90% coverage including dental and vision.