General Manager - Mueller

About Restore Hyper Wellness

Restore Hyper Wellness is the award-winning creator of Hyper Wellnessa revolutionary new category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you're part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love.

Why Join Us?

• Pioneering Wellness: Be a part of an industry-leading company at the forefront of wellness innovation.
• Impactful Work: Your contributions will directly influence the quality of care and service our clients receive, making a tangible difference every day.
• Innovation and Collaboration: Work in a dynamic environment where you'll collaborate across multiple departments, contributing to a comprehensive wellness strategy.
• Commitment to Employee Wellness: Enjoy complimentary access to Restore's cutting-edge therapies.
• Growth and Development: Access opportunities to develop your skills, advance your career, and help shape the future of wellness.

Role Overview

Job Title: General Manager
Location: Austin, TX (Mueller Studio)
Department: Corporate Studio
Reports to: Regional Manager
Job Type: Full-Time, Exempt
Compensation: $67k-$73k annual

The General Manager serves as the driving force behind the success of the Restore studio, fostering brand awareness within the community and driving traffic, leads, memberships, and overall sales. This role is pivotal in overseeing studio performance, managing team members, monitoring KPIs, and executing marketing events.

Key Responsibilities

• Responsible for meeting performance metrics (KPI's), revenue, ordering, inventory, payroll and facilities maintenance
• Execute and coordinate company's marketing and ongoing sales drivers (pre-sale events, studio events, outreach), and manage local grassroots marketing initiatives
• Responsible for hiring and onboarding of new team members; planning, and assigning daily, weekly, and monthly goals, providing excellent customer service and directing work tasks
• Manage all aspects of the employee life cycle with continuous coaching, annual performance reviews and by providing recognition to high performers
• Foster a culture of five star customer service
• Lead the studio team in service and product knowledge to motivate them to meet/exceed sales goals through community events, partnerships, B2B, and word-of-mouth referrals
• Ensure a safe and clean studio environment for members and guests Ability to work flexible schedules including on weekends and holidays as directed by business needs
• Demonstrate a commitment to the vision, mission and goals of Restore, modeling the values and culture

Requirements

• Education:
• High School Diploma or equivalent required
• Experience:
• At least 3-5 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination
• Previous management experience in the health, wellness, fitness, or retail industry strongly preferred
• Skills and Abilities:
• Proven success in sales and team mentorship
• Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
• Exceptional communication skills
• Ability to multi-task and manage client and staff concerns
• Intermediate computer skills
• Flexible to work day, evening, and/or weekend hours as needed

Benefits

• Medical, dental, vision, disability and life insurance within 30 days
• PTO
• Complimentary and discounted services
• 401k retirement plan with vested employer match
• Bonus opportunities
• Career advancement opportunities

Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Qualification

High School or equivalent